Step into a leadership position as a General Manager in the travel industry. Lead a dedicated team, implement customer-centric solutions, and expand operations across Canada seamlessly.This role is ideal for professionals with a minimum of 5 years in senior management, particularly within travel or customer service sectors. You will be responsible for daily operations, team leadership, and enhancing customer experiences while fostering a culture of accountability. Your strategic focus will guide the expansion of offices across Canada.Key Responsibilities:• Lead a team of 10+ in sales and service• Manage daily operations and attend to customer issues• Create processes that improve customer experiences• Oversee hiring and team development initiatives• Spearhead new office launches across the countryRequirements:• At least 5 years of senior management experience• Background in team-based operations and performance management• Strong communication, leadership, and problem-solving skills• Financial acumen for budget and KPI management• Proficiency in Cantonese or Mandarin for effective leadershipTransform customer experiences and team dynamics while managing a robust travel agency poised for growth across diverse Canadian locations.#J-18808-Ljbffr
Experienced General Manager Transforming Travel Agency Operations
ACI HR SOLUTIONS LTD
toronto, toronto
Published 27 days ago
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