For additional information, please review .· Ensure high application availability by performing system health checks and preventative maintenance tasks.· Collaboration with Development colleagues to prioritize bug fixes and support tooling requirements.· Provides technical oversight across systems and applications, leverage skills across multiple apps support areas.· Ability to handle incidents, problems and change at a global enterprise level. Calm and analytical when faced with major incidents on critical systems.· Manages customer satisfaction requirements of operational procedures to achieve a suitable outcome for all stakeholders.· Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information with inherent confidence with operations and technology partners on a regional or global basis.· Performs other duties and functions as assigned.* 6-10 years experience* Practical problem solving and strategic thinking skills* Demonstrated leadership, interpersonal skills and relationship building skills* Service oriented attitude* Ability to work in a fast-paced environment* Experience working or leading requirement gathering efforts for multiple large development projects at one-time* Proficient using basic technical tools and systems* Good interpersonal and communication skills#J-18808-Ljbffr
Margin Applications Support Technical Lead Analyst
CITIBANK (SWITZERLAND) AG
mississauga, mississauga
Published 27 days ago
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