Overview Richelieu Hardware is a North American leader in specialty hardware. We are seeking a Manager – Retail Supply Chain for our Head Office in Ville Saint-Laurent, Quebec. Reporting to the Senior Director of Procurement, the role consists of planning, organizing, supervising, controlling, and developing all activities related to procurement and the team under your responsibility. You will also contribute to the development of a national procurement strategy for this category, maintain optimal inventory levels, ensure the accuracy of product availability information, and optimize procurement and operational costs in collaboration with commercial and product management teams. Additionally, you will diagnose stock shortages and implement solutions to ensure customer service while being accountable for key performance results. Responsibilities Manage human and material resources, including hiring, coaching, and performance evaluation of the team Develop performance evaluation reports and set annual objectives for the team Demonstrate positive leadership in change management, crisis management, and achieving objectives aligned with the company’s vision and values Develop team capabilities and support decision‑making, analysis, and execution of tasks Participate in the development and optimization of procurement procedures, methods, and policies for this category Communicate expectations clearly and ensure alignment with key organizational messages Maintain strong working relationships with all internal stakeholders Ensure optimal execution of procurement processes and team deliverables Maintain optimal inventory levels across all warehouses for the team’s portfolios Analyze procurement performance indicators and implement corrective actions Ensure maintenance and optimization of procurement parameters across portfolios Conduct strategic analyses and develop supply plans, assessing financial and operational impacts Address supply chain issues with relevant stakeholders Apply procurement policies and procedures Perform any other related tasks as assigned by the immediate supervisor Requirements Bachelor’s degree in Administration (Operations and Logistics Management) or Industrial Engineering 10 to 15 years of experience in procurement and planning within a retail or distribution environment 5 to 10 years of direct team management experience Strong knowledge of MRP concepts Experience with inventory and warehouse management systems (ERP) Bilingualism (English and French), both spoken and written Strong proficiency in Microsoft Office (Excel, Word) Ideal Candidate Strong communicator and influencer with positive leadership Able to prioritize and adapt quickly, with a strong customer service orientation and sense of urgency Highly organized with strong attention to detail Proactive, enthusiastic, and demonstrates initiative Professional, with strong listening and communication skills Benefits A Canadian flagship: As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation. A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment. Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all. Competitive compensation: We offer competitive base compensation based on the market. Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders. Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance. Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers. Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees. #J-18808-Ljbffr