The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distributeopen‑sourcesoftware that enables people to enjoy the internet on their terms.About this team and role: Mozilla IT is seeking an outstanding engineer to support the ERP system daily and manage the delivery of NetSuite initiatives and business processes. The role is a key resource in the architecture, implementation, training, support, documentation, management, and providing of technical and functional assistance. Someone who enjoys working with different teams and determining the best solution to address their needs and make them more successful. Someone who is passionate about learning and innovation, loves to experiment to find the best way to solve customers’ problems. You will evaluate a business's needs and develop systems to meet them. Truly outstanding abilities and job history are required to solve the Business Systems challenges at Mozilla.Mozilla IT is seeking a highly skilled and proactive NetSuite Application Engineer to join our IT team. This role involves managing our ERP ecosystem covering Financial planning, R2R, O2C, R2R, financial reporting, integrations and automatons., ensuring its optimal performance, and integrating it with other applications via middleware or custom Python scripts. The ideal candidate will be adept at both administrative tasks and technical development within NetSuite, contributing to a seamless and efficient system environment.What you'll do:Plan, review, and revise functional configuration, customizations, automation and enhancements, system maintenance, and business process testing, which includes running custom fields, forms, records, workflows, searching and reporting, and user roles to support business requirementsBuild and maintain reporting, integrations, and automation workflows to improve data flow and operational efficiencyResearch and resolve issues, design new workflowsProvide thought leadership in best practices and provide solutionsMaintain knowledge of the latest technology and software for integration to improve the process and user interaction with the systemsLead new releases, test updates, and effectively roll out new featuresAbility to work in a rapidly changing environmentAbility to communicate clearly and concisely; ability to lead discovery interviews to understand business problems and desired outcomesAbility to work independently with minimal guidanceAct as liaison with Third‑Party Vendor SupportProvide internal, ongoing system/technical support to usersIdentify, evaluate, and recommend other key technologies required to support and improve the business process centered on the ERP ecosystemProvide reporting and partner with FP&A to deliver insights, improve data integrity, and streamline financial analysisDrive end‑to‑end Order‑to‑Cash (O2C) execution across billing, payments, and revenue operationsWhat you'll bring:Strong understanding of financial processesMinimum of three to five (3‑5) years working with NetSuite, including experience in customizing, business operations, systems development, business systems interaction and integration, and hands‑on supportDirect experience with supporting and integrating NetSuite with Business ApplicationsStrong knowledge of application integration technologies and using APIsNetSuite Certifications; BS. in Engineering or Computer Science or equivalent experiencesExcellent interpersonal and communication skillsExcellent planning and project management skills; ability to effectively handle priorities to meet requirements and deadlines in a dynamic and fast‑paced environment, while working on different projects simultaneouslyWhat you’ll get:Generous performance‑based bonus plans to all eligible employees – we share in our success as one teamRich medical, dental, and vision coverageGenerous retirement contributions with 100% immediate vesting (regardless of whether you contribute)Quarterly all‑company wellness days where everyone takes a pause togetherCountry‑specific holidays plus a day off for your birthdayOne‑time home office stipendQuarterly well‑being stipendConsiderable paid parental leaveEmployee referral bonus programOther benefits (life/AD&D, disability, EAP, etc. varies by country)About Mozilla Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.Commitment to diversity, equity, inclusion, and belongingMozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity‑seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at to request accommodation.We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.#J-18808-Ljbffr