Role Purpose The Integration Specialist – Payment Solutions is a hybrid solution‑design, technical integration, and operational enablement role designed to support the growth and scalability of Moneycorp’s integrated payments offering in North America. The role combines hands‑on solution architecture, API and bulk‑file integration delivery, and ongoing ownership of integration quality and stability for live client solutions. The Integration Specialist translates commercial and product requirements into scalable, supportable technical designs and works cross‑functionally to ensure those integrations operate reliably once live. The focus of this role is on solution design, integration execution, and technical success, with operational involvement centered on assurance, troubleshooting, and continuous improvement rather than high‑volume day‑to‑day processing. Responsibilities Solution Architecture & Design Contribute to the design of integrated payment solutions by translating client and product requirements into clear, well‑structured technical approaches. Partner with Sales, Business Development, and Product teams during early discovery to assess integration feasibility, data flows, and operational considerations. Design end‑to‑end integration approaches across APIs, bulk payment files, SFTP, and embedded workflows, aligned with Moneycorp platform standards. Produce and maintain solution design documentation, including data mappings, process flows, dependencies, and control considerations. Ensure solutions are designed with operational resilience, compliance, and long‑term supportability in mind. Integration Delivery & Implementation Support and execute client integrations across API‑, file‑based, and platform‑embedded payment models. Drive and support testing cycles, UAT coordination, validation, and production go‑live activities. Collaborate with Technology and Product teams to resolve integration constraints or platform gaps identified during delivery. Promote consistent implementation standards, documentation, and handover practices across integrated clients. Operational Enablement & Integration Ownership Maintain technical ownership of live integrations, ensuring stability, performance, and issue readiness. Support investigation and resolution of integration‑related issues, working with Operations and Technology teams as needed. Monitor integration health and trends to proactively identify risks, bottlenecks, or improvement opportunities. Contribute integration expertise to incidents or escalations without acting as primary day‑to‑day processing support. Cross‑Functional Collaboration Work closely with Product, Technology, Operations, Compliance, Risk, Legal, and Client Support teams to align solution design with platform and regulatory requirements. Serve as a subject matter expert on integration architecture and technical delivery for the North American Payment Solutions organization. Coordinate integration planning, handover, and escalations across internal stakeholders. Client & Stakeholder Communication Act as a technical point of contact for integrated payment solutions. Communicate clearly with internal and external stakeholders regarding solution design proposals, technical issues, and remediation plans. Support client confidence by ensuring integrations are well‑designed, well‑documented, and well‑supported. Process, Documentation & Continuous Improvement Ensure thorough documentation and knowledge transfer throughout the solution design and integration lifecycle. Contribute to the evolution of integration standards, tooling, and delivery frameworks. Identify opportunities to improve scalability, automation, and reliability across integrated payment workflows. Experience & Qualifications Required Experience 2+ years of experience in payments, fintech, or financial services in a technical integration, solution design, or technology‑adjacent role. Demonstrated experience contributing to or owning solution architecture and technical design for system integrations. Hands‑on experience supporting payment integrations via API, bulk file, or SFTP workflows. Solid understanding of payment processing, settlement flows, beneficiary management, and reporting. Experience working with live production environments, including issue investigation and cross‑team resolution. Strong written and verbal communication skills, with the ability to explain technical designs to non‑technical stakeholders. Preferred Experience Working knowledge of Python, JavaScript, VBA, Alteryx, Airtable, or similar scripting/automation tools. Experience with REST APIs, web technologies, and integration protocols (REST, SOAP). Familiarity with FX and cross‑border payment processing. Exposure to ERP or TMS platforms, iPaaS solutions, or API gateways. Experience supporting enterprise or high‑volume payment clients. Skills & Competencies Strong solution‑design and systems‑thinking mindset. Analytical and methodical problem‑solving skills. Ability to balance technical depth with operational pragmatism. Highly organized with strong documentation discipline. Collaborative and effective in complex, cross‑functional environments. Customer‑focused with attention to stability and quality. Personal Attributes High ownership mentality with strong accountability. Pragmatic, detail‑oriented, and execution‑focused. Comfortable navigating ambiguity while imposing structure. Trusted partner to internal teams and clients. High integrity and respect for compliance and risk controls. Education Bachelor’s degree or equivalent desired (International Business, Business Administration, Finance, Marketing) What's in it for you? This position is full‑time permanent, operating on a hybrid working model from one of our office in Toronto, Canada This role offers a salary range between CAD 90,000 – 110,000 per annum + commission scheme and a comprehensive benefits package Medical, Dental, Vision through Canada Life Retirement Plan – RRSP & DPSP with up to 3% company match Location and Hours of Work You may be required to work at home or from any of the Company’s offices. Location: Toronto Overtime Eligible: No Hours: 40 hours per week, Monday to Friday between 8.30am – 5.00pm Flexibility will be required in line with business needs This is a hybrid role requiring up to 5 days per week in the office Fostering a culture of belonging and inclusivity We're committed to creating a workplace where every individual feels valued, respected, and included. As an Equal Opportunity Employer, we actively cultivate an inclusive culture where diversity thrives, and we empower our colleagues to drive meaningful change within our organization through Employee Engagement initiatives and value champion networks. Like many of our peers, we recognize that fostering inclusivity is an ongoing journey, and we remain steadfast in our commitment to progress. By measuring our efforts through regular assessments and listening to the feedback of our employees, we strive to ensure our initiatives are impactful and responsive to the evolving needs of our workforce. Together, we want to build a workplace where everyone can bring their authentic selves to work, as we believe this is the foundation of innovation, creativity, and collective success. #J-18808-Ljbffr