Revenue Operations Manager – Global Revenue Planning & Reporting Lightspeed is looking for a Revenue Operations Manager to oversee GTM governance, operating rules, and performance tooling. The role defines how the GTM organization runs—setting policies, business rules, and system requirements that keep Sales, Marketing, and Finance aligned. What You’ll Be Doing Own GTM operating rules, defining and maintaining rules of engagement around account categorization, routing, ownership, and lifecycle status. Translate policies into system requirements, acting as a bridge between GTM leadership and Information Systems. Own metric governance—define metric definitions, attribution rules, and reporting standards. Govern major GTM process changes—lead cross‑functional alignment on process changes. Define tooling requirements and partner with Systems and Data teams to deliver scalable solutions. Build governance infrastructure—document policies and rules in an accessible, maintainable format. How You Will Succeed GTM business rules are documented, up‑to‑date, and auditable. Reduction in cross‑functional escalations caused by undefined or conflicting rules. Policy‑to‑implementation cycle time shrinks quarter over quarter. Core GTM metrics have a single, agreed definition used by stakeholders. Tooling gaps are scoped and handed off with structured requirements. Governance documents are maintained and usable and not shelfware. What You Need To Bring 5+ years of experience in Revenue Operations, Sales Operations, or a GTM strategy & operations function. Salesforce fluency—understanding of object relationships, workflows, and automation. Proven experience owning business rules, attribution frameworks, or operating‑model governance in a B2B SaaS environment. Strong cross‑functional track record with IS, Data, Marketing, and Sales leadership. Comfort working with BigQuery and Looker to validate, QA, and interrogate data. Experience documenting complex policies and translating them into requirements. Bachelor’s degree in Business, Finance, Operations, or related field. Familiarity with Looker, Pigment, or Spiff is a plus. English fluency required for an international company with clients outside Quebec. Benefits Flexible paid time off and remote work policies. Equity options. Contributions to pension plan. Training opportunities. Health and wellness credit. Paid volunteer time. Employee network and social committee opportunities. Computer purchase program. Enhanced parental leave. Equal Opportunity Statement Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier‑free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. #J-18808-Ljbffr