Take charge of patient experiences as a Healthcare Patient Support Manager, supervising a team of Patient Service Assistants. Focus on operational effectiveness in patient check-in and service processes.Your responsibilities will include mentoring team members, managing schedules, and resolving conflicts to ensure a harmonious work environment. By promoting teamwork at all levels, you’ll enhance patient interactions and service flows. Regular metrics reporting will help track team performance against goals.Key Responsibilities:• Mentor and coach Patient Service Assistants• Conduct team meetings for updates and concerns• Ensure compliance with patient privacy laws• Oversee timely registration and patient inquiries• Reconcile daily transactions to ensure accuracyRequirements:• Degree in Healthcare Administration or similar• At least 6 years in Nuclear Medicine or relevant field• Strong ability to handle conflicts and develop teams• Knowledge of patient flow management processes• Financial regulation compliance experienceElevate patient care and team dynamics through effective management in this critical healthcare role.#J-18808-Ljbffr
Healthcare Patient Support Manager
SINGAPORE GENERAL HOSPITAL
outram, outram
Published 18 days ago
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