Customer Experience Representative (Occasional) Cannabis NB is New Brunswick’s trusted retailer for the responsible, safe, and educational delivery of cannabis products across the province. Our Mission To deliver a world-class customer experience rooted in knowledge, care, and safety. To provide access to quality-assured products while empowering customers through meaningful conversations and accurate information. To support public education and harm reduction by promoting socially responsible cannabis use across the province. About the Role As a Customer Experience Representative, you’ll be part of a collaborative, customer-focused team. You will: Welcome customers and support them in finding products that fit their needs Engage in thoughtful, consultative conversations to understand preferences Share clear, accurate information about our products Promote safe, socially responsible consumption Build your expertise through continuous training and learning Qualifications Are inquisitive and eager to learn, adapting positively as the industry evolves Take a customer-focused approach, actively listen, and communicate with confidence Enjoy working as part of a supportive, collaborative teamAre committed to social responsibility and public education Are professional, dependable, and flexible with days, evenings, and weekends Are 19 years of age or older Are bilingual in both official languages (required) Have post-secondary education (asset) Bring supervisory experience (asset) Benefits $22.38 per hour (inclusive of 4% vacation pay and 4% holiday pay) Flexible, occasional hours (no minimum guaranteed) Employee Assistance Program $1000 Health Spending Account after successful completion of a 6-month probationary period Opportunities for continuous learning, skill-building, and professional development Cannabis NB is proud to be an equal opportunity employer. We are dedicated to reflecting the diverse communities we serve and strive to maintain an inclusive environment where employees feel safe, respected, and supported. #J-18808-Ljbffr