Responsibilities Maintain daily communications with customers to ensure resolution and proper follow-up, leading customer satisfaction Perform problem diagnosis/resolution at customer sites and remotely. Perform trial run of systems to ensure performance meets the established specifications Perform hardware/software installation, system configuration, quality test, and documentation according to Radiology, and Stratus defined processes Perform functional inspections of installed systems (remote and on-site) including data monitoring and validations to minimize errors according to Radiology, Workflow and Consulting Services defined processes Provide feedback concerning workflow issues, performance or other issues and make recommendations for service/tools improvements Generate customer reports such as progress, verifications, and exceptions Lead or participate in process improvement initiatives Other duties as assigned Design and implement tools and scripts to improve efficiency of our database related services and tasks Work with customer to Modify existing or create new HL7 Interfaces Participate in complex design discussions internally and with customers Participate in quoting process for custom database work Assist other team members in troubleshooting complex issues Required Qualifications Working in AWS, GCP and Azure Cloud platform, BigQuery, Spanner, MS SQL, Postgres and Oracle Databases Experience with Medical Imaging, PACS or DICOM required, migration of PACS data from one vendor to another Experience leading and managing multiple projects, project management software skills Knowledge of Cloud Storage, SAN Storage Working on Unix, Linux, and VMWare systems Setting up of Google Transfer Appliances Travel: up to 20% Preferred Qualifications A PostgreSQL Database Administrator (DBA) Solid written and communication skills Solid analytical and problem solving skills Ability to handle concurrent and complex projects Self starter, able to work independently without supervision Team Player Solid Customer Service skills Excellent IT skills Solid time management and organizational skills Ability to coach and train Excellent written and verbal communications skills and customer service attitude Ability to work independently and as a member of various teams and committees; Coordinate multiple tasks simultaneously Canada Residents Only: The salary/hourly range for Canada residents is $82,700 to $171,900 annually/per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income—deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #J-18808-Ljbffr