We’re seeking someone to join our team as a Technical Project Manager to lead the delivery of voice and trader voice infrastructure within enterprise data center environments. This is a hands on role responsible for executing new builds and refresh initiatives for both standard voice and trader voice platforms across Cisco, Avaya, IPC, BT and Cloud9 technologies. The role focuses on the installation, coordination, and production turn‑up of voice infrastructure, supporting trading floors and call‑center environments within financial services. The successful candidate will own execution from requirements through deployment, working directly with engineering, operations, vendors, and telecommunications partners. What You’ll Do In The Role Lead and execute voice and trader voice infrastructure deployments and refreshes across data center environments. Coordinate hardware procurement, logistics, installation, and staging of voice switches, routers, gateways, and circuits. Partner with engineering and operations teams to test, turn up, and operationalize new voice services into production. Own the full delivery lifecycle, including planning, execution sequencing, validation, and stabilization. Coordinate tasks across internal teams, vendors, and telecommunications providers to meet delivery objectives. Gather technical requirements and translate them into clear deployment plans. Execute implementation work during scheduled off‑hours change windows, primarily Friday evenings and Saturdays. Act as the single point of accountability for execution quality and delivery success. Ensure production readiness through proper documentation and operational handover. Operate effectively in a fast‑paced, high‑pressure environment with multiple concurrent initiatives. What You’ll Bring To The Role Bachelor’s degree or equivalent experience. At least 10 years of progressive experience delivering technology infrastructure initiatives. Strong background in voice telephony and telecommunications infrastructure within financial services. Proven experience deploying voice switches, routers, gateways, and circuit connectivity. Hands‑on experience with Cisco, Avaya, and IPC voice technologies. Demonstrated experience executing off‑hours and weekend production changes. Strong coordination and communication skills across engineering, operations, and third‑party vendors. Ability to manage hardware deliveries, staging, and on‑site installation activities. Comfortable working on‑site (3 days per week) and during non‑standard hours. Experience applying Agile delivery practices and Jira is a plus. CCNA / CCNP preferred. All our positions are located in Montreal, Quebec. We offer a hybrid work environment, combining remote work and attendance in the office. Knowledge of French and English is required. Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit: #J-18808-Ljbffr
Technical Project Manager – Voice Infrastructure Delivery (Hybrid)
MORGAN STANLEY
montreal (administrative region), montreal (administrative region)
Published 27 days ago
Report job