Transform user experiences as a System Support Specialist at Mackenzie Health, providing vital onsite technology support. Embrace a proactive approach from 6 AM to 8 PM across multiple locations.This onsite role is integral to the Service Delivery team, ensuring exceptional IT service for all end users. You will be tasked with troubleshooting various IT systems, maintaining clinical workstations, and effectively communicating solutions to a diverse audience. Your role is essential in keeping operations running smoothly in a fast-paced healthcare environment.Key Responsibilities:• Deliver high-quality IT hardware and software support• Manage troubleshooting of Windows systems and applications• Support a variety of devices including laptops and mobile tech• Maintain and troubleshoot clinical and point-of-care devices• Clearly communicate tech solutions to non-technical usersRequirements:• 3-year college diploma or university degree in IT• Minimum 3 years of field support experience• Valid A+ and ITIL V4 certifications required• Strong experience with Microsoft 365 tools• Must have personal transportation and a G driver’s licenseStand out in your field by showcasing your technical skills and customer service expertise at Mackenzie Health.#J-18808-Ljbffr
System Support Specialist, It Hardware Expertise
MACKENZIE HEALTH
vaughan, vaughan
Published 24 days ago
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