About Umbrella Umbrella Incorporated partners with enterprises to navigate complexity, accelerate growth, and drive measurable impact.With expertise across digital commerce, IT infrastructure, market insights, finance, and AI, we deliver integrated, end-to-end solutions through a collaborative, outcome‑driven approach.About Tidal Commerce Inc. Tidal is an outcome‑focused, specialized eCommerce consulting and engineering boutique for B2C & B2B businesses, offering comprehensive solutions from ideation to implementation and management.Recognized as a Shopify Plus partner.Expertise in headless and composable technologies.Diverse B2C and B2B planning and implementation experience and a deep understanding of both markets.Integrated onshore and offshore teams in six countries, offering support for round‑the‑clock productivity.Member of Umbrella‑Incorporated, a business consulting firm, Tidal provides holistic end‑to‑end digital transformation solutions with cross‑functional expertise in strategy, finance, operations, marketing and technology.RoleOverview This is a client‑facing engagement role that requires a balance of solution architecture knowledge, pre‑sales leadership, and commercial acumen. The Engagement Lead will work closely with clients, delivery teams, and sales leadership to design solutions, manage pursuits, and guide opportunities from discovery through proposal and handover to delivery.This role requires regular client interaction and is suited for professionals who can operate at an architect‑level technical depth while leading engagement and sales processes.This is anactive requirementfor a candidate based inCanadawho can work in alignment with Eastern Time Zone business hours.Key Outcomes: Client Engagement & DiscoveryLead or significantly contribute to a number of responses identified for major client opportunities annuallyFacilitate discovery workshops to understand business goals, technical requirements, and operational constraintsTranslate business requirements into scalable technical solution approachesDevelop clear solution narratives and architecture recommendations aligned with delivery capabilitiesCreate proof‑of‑concept demos or prototypes to validate proposed solutionsSolution Development & Technical LeadershipDesign high‑level solution architectures for commerce and integration ecosystemsDefine system integration strategies across enterprise platformsProvide technical guidance during pursuit and proposal phasesEvaluate feasibility, risks, and dependencies in proposed solutionsEnsure alignment between business requirements and technical implementation strategyRelationship & Opportunity ManagementBuild and maintain relationships with client stakeholders, including executives and technical leadersCollaborate with Business Development teams to identify and qualify new opportunitiesParticipate actively in end‑to‑end sales cycles from qualification through proposal submissionRepresent the organization as a trusted advisor in client engagementsContribute to pipeline growth and pursuit successCommercial & Proposal LeadershipLead the development and execution of opportunity pursuit strategiesSupport pricing strategy discussions and commercial negotiationsContribute to proposal quality, responsiveness, and win ratesEnsure solution designs align with delivery feasibility and margin targetsCoordinate internal teams across technical, delivery, and commercial functions Experience Requirements:10+ years of total professional experience with at least 3-4+ years of pre‑sales or solution engineering experienceExperience operating at Solution Architect / Pre‑Engagement Engineer levelDelivered at least two production implementations in enterprise environmentsStrong background in B2B and B2C commerce implementationsExperience working in consulting, digital commerce, or enterprise technology environmentsComfortable operating in client‑facing and sales‑driven rolesTechnical Skill Set Requirements: Must Have:Strong experience with modern commerce platforms (e.g., Shopify, commercetools) across B2B and B2C, including enterprise implementationsProven integration experience with ERP systems (mandatory) and at least one cloud platform (Microsoft Azure, Google Cloud Platform, or Amazon Web Services)Experience with event‑driven or message‑based architectures (e.g., Apache Kafka, Confluent)Familiarity with promotions and pricing workflows in commerce environmentsGood to Have:CRM integration experience, preferably Salesforce Sales CloudExposure to Salesforce Order Management System and Salesforce Service CloudFamiliarity with marketplace platforms, PIM, OMS, integration automation, and promotion enginesHands‑on experience with AI coding tools (e.g., GitHub Copilot, Claude)Understanding of agentic systems, composable commerce, and API‑first architecturesCore Values AlignmentCurious – Invest in inquiry to craft customer‑centric experiences.Agile – Respond swiftly by anticipating change and leading it.Reliable – Consistently deliver outcomes.Effective – Plan, design, and build with the outcome in mind.What We OfferCompetitive compensation package (Base Salary + performance bonus tied to closed deals — total compensation scales with your results)Opportunity to work with a talented and passionate teamContinuous learning and professional development opportunitiesCollaborative and innovative work environmentFlexible work arrangementsTidal Commerce is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code. Tidal welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Tidal’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.#J-18808-Ljbffr