Hybrid Workplace Policy & Language Requirements Associates must have reliable transportation to and from one of our offices located in Varennes (Québec) in order to commute to the office on a regular basis. We require all head office associates to be proficient in French, spoken and written. Our Expectations We’re looking for a coordinator to join our Pro Sales Support team. The ideal candidate must be able to handle stress well, work on many projects at the same time, be comfortable performing teamwork, be a good communicator, and show exemplary organization. The incumbent must be a quick learner and resourceful; this will help them solve challenges effectively. They must be recognized for their hard work, punctuality, and sense of responsibility, ensuring consistency and reliability in all their tasks. They must be quick‑witted, open to change, and positive, coupled with a contagious energy that motivates colleagues and inspires a healthy working environment. Your Role Manage Pro customer orders nationwide, for both regular and special orders. Work closely and maintain good relations with sales representatives, the delivery and receiving team, and with colleagues. Understand the challenges faced by Pro customers to be able to advise them and find solutions tailored to their needs. Keep abreast of new products on the market, as well as their features and functions, through appropriate training. Qualifications Experience in a similar position and/or knowledge of the construction industry. Experience in customer service. Computer skills: email, Microsoft suite (mainly Excel and Teams). Knowledge of company software: MMS, Soda, and other systems (an asset). Benefits Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations). Retirement savings plan, annual bonuses, student incentive program, etc. Career growth opportunities within the company. An inclusive and safe working environment. Promotion of work‑life balance. An employer that’s involved in the community. And much more! If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status. #J-18808-Ljbffr