Overview The Service Manager contributes to the success of the PepsiCo Beverages Canada by selling our service to gain a competitive advantage, improve cost and productivity and to lead our people. What you can expect from us: Competitive compensation and comprehensive benefits designed to fit your unique needs A dynamic and inclusive culture that promotes you to bring your whole-self to work Inspiring positive change for people and the planet with sustainability goals A supportive team that will encourage your professional growth and development Total Compensation: $56,700 - $92,400 Responsibilities Major Tasks, Key Responsibilities and Key Accountabilities: Ensures all routes are run and every stop is serviced every day Ensures that gate scan procedures and daily manifests are followed Achieves productivity targets and cost per unit (CPU) Meets customary service needs and market place execution by achieving our service level goals Builds individual and organizational capabilities Leadership Behaviors Leverages understanding of key business drivers to get results Sets and measures productivity and service targets to drive accountability and execution Maintains focus and overcomes obstacles until goals and commitments are met Provides coaching and development to build current and future capability Understands the interdependencies across functions and builds partnerships in order to reach win/win solutions Technical Skills Forecasts labor needs, staffs for the work, schedules the work Captures and tracks critical performance data to meet all time and quality standards Understands customer's business and balances gesture needs with "cost to serve" standards Teaches and builds our service advantage Coach and develop team (route rides audits) Teaches safe work practices (vehicle accidents, injuries) Manage regulatory compliance (Driver Qualification Files, hours of service, Vehicle Condition Report, hazmat) Qualifications Education and certifications Bachelor’s Degree Work experience A minimum of 2 years of fact-based direct selling experience Previous supervisory experience preferred Previous consumer packaged goods experience preferred Skills and Capabilities Ability to work a flexible schedule including early mornings, evenings and /or weekends. #J-18808-Ljbffr