A career as a Site reliability engineer Platform ServiceNow (SRE) in the productivity Tools Management team at National Bank means being an expert responsible for the reliability, availability and performance of the ServiceNow platform. This position allows you to have a concrete impact on the stability of services and the experience of internal teams thanks to your expertise in system reliability, automation and continuous improvement.Your jobEnsure the reliability, availability and continuous performance of the ServiceNow platform in a critical environmentImplement proactive monitoring, observability practices and automation mechanisms to prevent major incidentsStrengthen the resilience and operational continuity of the platform by reducing operational risksSupport governance, security, compliance and audibility requirements in a regulated environmentOversee the secure evolution of the platform, including new features, integrations and automationsInfluence and collaborate with multidisciplinary teams to ensure consistent and mastered use of the platformPromote and develop modern practices related to system reliability, operations and service managementPrerequisitesA Bachelor's degree in computer Science or a related field and several years of relevant experience; or equivalent experienceIn-depth experience with the ServiceNow platform in an operational or reliability contextSignificant experience in system reliability or administration of critical platformsHave worked in complex technological environments requiring high stability and security standardsExperience with agile practices or environments undergoing continuous transformationYour benefitsHealth and wellness program, including many optionsFlexible group insuranceGenerous pension planEmployee Share Ownership PlanEmployee and family assistance programPreferential banking servicesInvolvement in community initiativesTelemedicine serviceVirtual sleep clinic#J-18808-Ljbffr