Enhance operational efficiency as an Operational Excellence Manager in Automation. Lead Day 2 operations to ensure stable, compliant automation processes within a tech-driven environment.This position plays a pivotal role in overseeing the performance and governance of the Digital Workforce. Engage with various business and technology teams to ensure successful incident management and continuous improvement initiatives. A strong focus on communication and operational mindset is essential for success.Key Responsibilities:• Ensure operational health of all automation processes• Lead incident and problem management activities• Maintain compliance and governance across operations• Provide comprehensive KPI performance reports• Support seamless Day 1 to Day 2 transitionsRequirements:• Proven experience managing production services• Strong business acumen and reporting skills• Excellent relationship management capabilities• Experience with RPA tools such as Blue Prism• Background in understanding change managementLeverage your expertise to foster operational excellence and drive automation success within a collaborative environment.#J-18808-Ljbffr
Operational Excellence Manager, Automation
TD BANK
toronto, toronto
Published 27 days ago
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