Bluedrop Training & Simulation Inc. (BTSI) develops advanced training and simulation solutions for the aerospace and defense industry. Our team designs and delivers high-performance virtual and mixed reality training systems used by front-line operators in complex and demanding environments.As an Integration Specialist, you will play a key role in integrating, configuring, testing, and supporting advanced simulation and training systems throughout the product lifecycle. You will work closely with systems engineering, software development, and production teams to incorporate a variety of third-party hardware and software technologies into our simulation products.This role combines hands-on technical integration work with customer-facing field support responsibilities and requires occasional travel to customer and test sites.QualificationsMinimum of 2 years of relevant industry experienceBachelor's degree in a technical field is preferredStrong working knowledge of Windows operating systems, system configuration, and troubleshootingFamiliarity with software and system concepts including operating systems, networking, and system performance metrics such as CPU usage, memory utilization, network throughput, and bottleneck analysisStrong analytical and problem-solving skills with the ability to troubleshoot complex technical issuesStrong attention to detail and ability to manage timelines and expectationsAbility to work collaboratively in a cross‑functional team environmentComfortable working in customer‑facing environments and travelling to remote customer sites as requiredNice to HaveFamiliarity with networking concepts including TCP/IP, switching, routing, and network troubleshootingExperience with software and system testingExperience with scripting or software development (e.g. Python, PowerShell, C++, C#)IT support or systems administration experienceExperience working with Virtual Reality (VR) or Mixed Reality (MR) hardware and tracking systemsExperience with military simulation platforms such as VBS3/VBS4 or Arma, including mission creation, terrain modification, or basic scriptingExperience integrating third‑party hardware and software systemsResponsibilitiesConfigure and integrate hardware and software components using vendor‑provided documentation and internal proceduresDevelop and maintain system setup, configuration, and support documentationTroubleshoot system‑level hardware, software, networking, and integration issuesPerform root cause analysis and develop corrective solutions for identified problemsCollaborate with software, systems, and production teams during integration and product development activitiesParticipate in system architecture discussions, design reviews, and technical documentation activitiesConduct feature, regression, and integration testing across simulation productsEvaluate and recommend hardware and software technologies based on system requirementsWork directly with third‑party technology vendors to resolve integration and support issuesProvide remote and on‑site support for deployed customer systemsDeliver customer training, field support, and product demonstrationsTravel to customer and test sites as requiredWhat's in it for You?Work on advanced VR/MR simulation and training systems used in demanding operational environmentsCollaborate with multidisciplinary engineering teams across software, systems, and productionExposure to cutting‑edge simulation, visualization, and training technologiesOpportunities for hands‑on field support, customer interaction, and technical growthCompetitive compensation, benefits, and career development opportunitiesFlexible work arrangements and a collaborative team environmentOpportunity to contribute directly to products used by global aerospace and defense customers#J-18808-Ljbffr