Responsibilities Lead the modernization and continuous evolution of the digital banking platform for retail, SMB, and commercial members across web and mobile channels from strategy through execution and production. Provide direct architectural and technical oversight to ensure scalable, secure, and resilient platform design and integration. Own online account opening, digital onboarding, public sites and digital product support capabilities end‑to‑end. Oversee web and mobile technology stacks to ensure performance, usability, accessibility and seamless member experiences. Drive cross‑functional collaboration across Technology, Product, Operations, Marketing and business teams to align digital capabilities with organizational priorities. Manage and optimise a complex vendor ecosystem, including contract negotiation, service level agreements, performance oversight and governance. Establish strong operational disciplines including monitoring, incident management, release governance and continuous improvement practices. Build, mentor and lead a high‑performing team of engineers, developers and platform specialists. Embed Agile delivery practices and modern engineering standards while remaining actively involved in prioritisation and delivery oversight. Act as a senior technology partner to business leaders, ensuring digital strategy supports growth, efficiency and member engagement. Qualifications Bachelor’s and/or Master’s degree in Computer Science, Information Technology, Engineering or a related field. Minimum of 10 years of experience in digital banking or financial services technology across retail, SMB and commercial segments. Strong familiarity with modern web and mobile technologies, APIs, cloud platforms and digital experience architecture. Proven experience leading digital platform modernisation and owning complex, client‑facing systems. Deep understanding of system integration, cyber‑security principles and resilience in regulated environments. Experience managing vendor relationships and complex technology ecosystems. Demonstrated success building and leading high‑performing technology teams. Experience working in Agile and product‑led delivery environments. Strategic thinker with strong problem‑solving skills and executive‑level communication abilities. Strong understanding of the financial landscape to inform strategic vision and enable business outcomes. Benefits & Compensation Salary range: $148,000 to $182,800 per annum (varies with qualifications and experience). Annual incentive programme (subject to eligibility). Living Wage Employer status. Customisable benefits package that can be tailored annually. Generous vacation: 3–4 weeks per year plus additional days earned over time. Extra statutory holidays: 2 additional days beyond BC’s 11 statutory holidays and care days for personal or family illness. Immediate health and dental coverage with three levels to choose from. Defined benefit pension plan providing guaranteed income for life. #J-18808-Ljbffr