This position is a three-month temporary residency with the potential to go full-time immediately following. Responsibilities Ongoing monitoring of brand social channels and relevant online conversations to identify high‑impact engagement opportunities, including proactive identification of strategic and creative conversations and communities. Continuous active listening on brands currently tracking every follower interaction: comments, responses, and DMs. Analyze brand and cultural trends for consideration by the creative team. Bring insight on subject‑matter and specific subcultures. Go beyond basic tracking by analyzing and drawing hypotheses, including providing a daily digest of observations and recommendations. Use third‑party tools to manage the brand’s pages. Follow proper escalation systems, as needed, for fans with negative feedback. Seek opportunities to insert the brand into social conversation, whether around relevant trending topics, news, or by engaging with social influencers, celebrities, or other brands. Requirements A keen interest in marketing. Consider oneself a Social Media "know it all" with experience across a variety of social platforms: Facebook, Twitter, Instagram, TikTok, Pinterest, etc. Combine creativity and analytics with the ability to transform insights into story. Innate curiosity and adaptability to new tools, platforms, and processes. Experience using the following social listening tools is a plus but not mandatory: Brandwatch/Crimson Hexagon TweetDeck Experience creating presentations in written form using Google Slides. Strong writing and verbal communication skills. Work Schedule This is a hybrid role with a required 3‑4 days on‑site from our NYC HY office. Commit to a full‑time work schedule: 40 hours per week during 9 am‑6 pm ET business hours Monday‑Friday. #J-18808-Ljbffr