Shape the future of our customer journeys as a Senior Data Analyst. Focus on connecting data across marketing and servicing for actionable insights.We are on the lookout for a Senior Data Analyst to enhance our Customer 360 insights by integrating complex data layers. This role necessitates a strong understanding of customer journeys and lifecycle optimization, encompassing marketing impact and service metrics. Your analysis will influence strategic objectives and operational improvements.Key Responsibilities:• Focus on Customer 360 for marketing and servicing analysis• Lead advanced data analysis and optimization projects• Provide clear, data-driven recommendations for team impacts• Analyze entire customer and broker journeys for measurement• Develop and maintain automated reporting dashboardsRequirements:• Bachelor’s in Statistics, Economics, or related field• Minimum 5 years of professional experience in analytics• 4+ years of experience in the insurance sector• Expertise in SQL and data modeling best practices• Familiar with analytical tools and programming languagesHarness your expertise to connect data-driven strategies with impactful customer experiences.#J-18808-Ljbffr
Customer Journey Data Analyst Role
COALITION, INC.
, , canada, , , canada
Published 26 days ago
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