Being a part of BrokerLink means you live our values: to act with integrity, be respectful of others, have a customer‑driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present. We want like‑minded individuals who want to provide the highest level of customer service and carry themselves with utmost professionalism. We have an opening for a Commercial Insurance Advisor to join our Commercial Team working from our Athabasca, AB branch on a Permanent Full Time Basis . Benefits Flexible health and dental insurance benefits package Personal Spending amount to invest in your healthy lifestyle RRSP – Registered Retirement Savings Plan with Company matching ESPP – Employee Share Purchase Plan (TSX:IFC) program with matching aspect ‘Dress for your day’, dress according to your daily schedule Competitive compensation package with bonus aspect Employee discount program, including Apple, Bell, Rogers and more! Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year! Working for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2024 Role Responsibilities To provide front‑line customer service of Commercial Lines policies and take responsibility for the retention and account development of existing clients, quoting and placing new business as required. Servicing on‑going client needs, advising on insurance matters, conducting needs assessments, recommending solutions, answering inquiries, conducting care calls and processing renewals Sell new policies/write new business to existing or new clients, retain existing book of business Quote new business through outbound call initiatives, introductory letters and walk‑in clients Contact Underwriters and Adjusters to discuss guidelines and policy Prepare documentation for insurers, complete applications for clients, issue insurance certificates, process changes and review renewals Keep current on underwriting rules and workflow processes Actively participate in training initiatives Participate in community marketing initiatives Qualifications If you feel you have the equivalent skills, please apply* High School and/or Post‑Secondary Education Previous Commercial Insurance experience is an asset AIC Level I or 2 General Insurance License Proficient in EPIC Proficient using CISCO Finesse Proficient in MS Office - Word, Excel, Outlook Previous sales experience is an asset Excellent customer service skills and adept in conflict resolution Demonstrated ability to handle multiple priorities successfully Strong analytical and organizational skills Excellent verbal and written communication skills Ability to pass a criminal and credit check We thank all applicants for their interest, but only those selected for an interview will be contacted. BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process. BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated. #J-18808-Ljbffr