Role Overview Senior leader on Scotiabank’s Quebec team, partnering closely with Business Risk Management, Compliance, Legal, Canadian Banking and Canadian Wealth Management leadership across Quebec and Canada to ensure strategies and initiatives meet Quebec’s regulatory landscape and internal policies. Leads regional resources to develop, execute and govern activities across Scotiabank’s Quebec footprint in compliance with provincial regulations and Scotiabank’s internal standards. Responsibilities Business and Regulatory Risk Management Leadership Serves as the Canadian Banking, Canadian Wealth Management, and Global Transaction Banking lead for Quebec oversight, ensuring alignment with provincial legal and regulatory expectations and Scotiabank’s risk appetite. Works closely with Global Banking and Markets leadership to identify opportunities for alignment. Provides expert advisory to senior leaders on Quebec laws and regulations’ impact on business strategy, operations, and customer experience across all business lines. Represents Quebec Region’s perspective in interactions with head office support and control functions and governance forums, integrating provincial considerations into policy, product, and process design. Acts as the key point of contact in Québec between Scotiabank’s businesses and governmental authorities. Supports Scotiabank’s leadership and serves as the primary contact for maintaining trusted relationships with provincial regulators. Risk and Control Governance Leads and manages a team that: Monitors and reports on Québec-related control performance, key risk indicators, and emerging regulatory risks. Maintains an inventory of regulatory risk controls and promotes organization-wide awareness of regulatory obligations. Supports Francization Committee meetings, ensuring appropriate frequency, documentation, and reporting. Onboards, manages, and responds to regulatory complaints related to compliance with French language and other Quebec provincial regulatory obligations, coordinating investigations with internal groups. Tracks issue‑management action plans for French language‑related and Québec‑specific regulatory compliance and manages all aspects of preparing and filing required triennial reports to the OQLF, compiling and analyzing necessary data. Escalates material issues, risks, or control deficiencies through established governance channels and with leadership as appropriate. Regulatory Compliance and Business Partnership Partners with Compliance and Legal to coordinate interpretation and operationalization of new or evolving Quebec legal or regulatory requirements. Provides proactive advisory support to business lines launching new products or initiatives within the province. Collaborates with Legal to ensure customer‑facing materials, disclosures, and communications meet Quebec’s language and consumer protection requirements. Supports business leaders in embedding regulatory and operational risk awareness into daily processes and decision‑making. Participates in designing appropriate management reporting (e.g., metrics for resolution productivity, case aging) to monitor the effectiveness of the Bank’s language regulations and Québec‑specific regulatory compliance program. Governance, Reporting, and Communication Leads the development of executive‑level reporting on Quebec regulatory posture, compliance themes, and control environment effectiveness. Provides insight to Canadian Banking, Canadian Wealth Management, and GTB governance committees and Risk Forums on provincial risks, trends, and regulatory updates. Coordinates with Legal and Compliance to ensure the Bank’s readiness for AMF reviews or thematic examinations of Quebec operations. Leadership and Culture Fosters a culture of accountability, integrity, and respect for Quebec’s regulatory and linguistic environment. Builds trusted partnerships across Scotiabank’s line of defense to promote collaboration and consistency in risk management. Coaches and mentors direct reports and colleagues on Quebec‑specific regulatory obligations and emerging trends. Acts as a role model for Scotiabank’s values and leadership capabilities. Qualifications & Skills Bachelor’s degree in Business, Law, Finance, or related discipline. 10+ years progressive experience in financial services, focusing on compliance, internal controls, or operational risk management. In‑depth knowledge of Quebec’s financial regulatory environment, including AMF requirements, consumer protection laws, and the Charter of the French Language (Bill 96). Proven experience leading governance programs within a sophisticated corporate environment. Exceptional communication, influence, and stakeholder management skills. Fully bilingual in French and English, able to draft, advise, and present effectively in both languages. Strategic and regulatory thinker with an enterprise‑level perspective. Skilled in risk assessment, control oversight, and regulatory engagement. Strong relationship builder with influence across business lines and functions. Demonstrated leadership presence and sound judgment in complex situations. Deep cultural understanding and respect for Quebec’s linguistic and operational landscape. Strong focus on customer advocacy. Benefits Opportunity to join a forward‑thinking and collaborative team, surrounded by innovative thinkers. Rewarding career path with diverse opportunities for professional development. Internal training to support growth and skill enhancement. Inclusive working environment that encourages creativity, curiosity, and celebrates success. Location: Montreal, Quebec, Canada. #J-18808-Ljbffr
Director And Head - Business And Regulatory Risk Management
SCOTIABANK
montreal (administrative region), montreal (administrative region)
Published 27 days ago
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