Elevate operational efficiency and boost customer satisfaction as the Operations Manager at a leading Direct Mail company. Cultivate a high-performance culture through leadership and innovation.As Operations Manager, you will be responsible for planning and executing daily activities aligned with company objectives. You’ll utilize your expertise to evaluate processes, facilitate improvements, and develop your team through coaching and mentoring. A focus on employee relations and performance incentives will be crucial to achieving operational excellence.Key Responsibilities:• Direct daily operations in line with strategic goals• Identify and implement necessary process changes• Provide coaching and support for team development• Handle employee relations and disciplinary measures• Develop incentives to reduce lateness and boost performanceRequirements:• Previous experience in a managerial role in Direct Mail• Strong leadership and communication capabilities• Ability to earn respect across all business units• Dedication to enhancing customer satisfaction• Knowledge in training and development processesOptimize team performance and operational success while delivering exceptional customer experiences.#J-18808-Ljbffr
Direct Mail Operations Team Leader
HARRISON SCOTT ASSOCIATES
, nb, canada, , nb, canada
Published 22 days ago
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