This role is in the fashion wholesale industry. Fashion experience required. About the Role We are looking for a detail-oriented and organized Operations Coordinator to join our growing team. This entry-level to junior role is ideal for someone eager to build hands‑on experience in wholesale operations, order processing, logistics coordination, and data management within the apparel industry. You will work closely with our Operations, Sales and Logistics team, supporting the day‑to‑day functions that keep our supply chain running smoothly. Must Have Strong numeracy and accuracy in data entry High attention to detail — you catch errors before they become problems Medium to high proficiency in Excel (assessment will be conducted) Comfortable working across multiple internal systems and platforms (experience with AIMS or similar ERP is an asset) Ability to thrive in a fast‑paced, deadline‑driven environment Reliable, punctual, and accountable — you follow through and close the loop Strong written and verbal communication skills Comfortable working in‑office full time Operations & Data Enter and maintain purchase orders, freight rates, UPC data, and customer information in AIMS and other internal systems Track daily, weekly, and monthly tasks — maintain and update operational trackers every day Processing Returns as per Yates & Co and Brands guidelines Process order entry and verify all order details for accuracy Review and confirm correct details on vendor invoices; process freight and compliance credits in AIMS Manage and maintain the freight costing tracker across all brands (air, ocean, FedEx, DHL); flag cost discrepancies and missing shipments proactively Pull and distribute weekly reports to support the Logistics team Perform stock reconciliation and manage shortage and overage trackin Prepare waybills and invoices for outgoing shipments Update and maintain styles, orders, and PO details across systems Support AIMS system uploads and operational projects as needed Maintain organized digital and physical records related to shipments and inventory Send statements as required Assist with importing pre-packed brand shipments and ensuring on‑time customer delivery Review shipping paperwork and update system orders for shortages Track shortages and monitor shipments in transit Accurately invoice all shipped goods daily Track and review GTS documents daily Logistics & Shipping Assist with preparing shipments and coordinating deliveries Manage FedEx and all carrier pick‑ups at the Toronto office Track outgoing shipments bi‑weekly to ensure smooth delivery to retailers; follow up on delays Processing immediate orders from stock Submit, track, and follow through on freight claims (FedEx and other carriers); close the loop internally once resolved Manage stock orders and returns to Toronto and Vancouver warehouses Assist with bi‑weekly freight tracking, basic reconciliations, and documentation filing Support urgent shipment tracking as required Customer Service Respond to shipping and order inquiries from internal teams and retail partners via the Logistics inbox, email, and phone Enter and update customer addresses, carrier details, and order records in warehouse and FedEx systems Verify Toronto warehouse stock orders before shipment Support carrier pick‑ups and daily shipping activities Assist the sales team with clearance and sample inquiries Key Accounts Support coordination of shipments and compliance requirements for major retail partners Assist with retailer shipping systems, routing guides, and documentation requirements Partner with internal sales and brand teams to ensure accurate and timely deliveries Assist with clearance shipments, samples, and special programs for key accounts #J-18808-Ljbffr