About Rosa Rugosa We’re a direct‑to‑consumer clothing brand focused on creating modern workwear. At Rosa Rugosa, we make durable and well‑fitted garments. We’re in our early growth phase, and we’d love for you to be part of our journey. Role Description Location: Parkdale, Toronto Start: ASAP What You Will Do: Inventory Management Keep our Shopify store accurately synced with real inventory Learn our stock tracking systems and perform weekly counts Help maintain inventory accuracy Manage our pick‑and‑pack operations Use scanning technology to ensure every order is correct Stage orders for smooth, timely delivery Shipping & Logistics Build relationships with our shipping partners Help optimize our shipping processes and costs Handle both regular orders and special corporate shipments Customer Success Be the friendly voice customers hear when they need help Solve problems quickly and turn challenges into positive experiences Serve as our e‑commerce customer service lead Data & Analytics Track performance metrics that drive business decisions Report insights that help inform our growth strategy We’re Looking For Someone Who: 2+ years of Shopify e‑commerce or warehouse experience 2+ years of retail or customer service experience Thrives in fast‑paced, dynamic environments Loves problem‑solving and takes ownership of their work Has excellent communication skills (both written and verbal) Is comfortable with technology and learning new systems Can lift up to 25lbs and work on their feet Has a genuine passion for fashion and clothing Is excited about joining a growing company Bonus points for: fashion background or logistics knowledge Why You’ll Enjoy Working Here: Growth Opportunity: Be part of our journey as we grow from startup to established brand Work‑Life Balance: Part‑time hours with flexible scheduling Benefits: Health and dental coverage for part‑time roles Learning: Gain experience across multiple business functions Impact: Help build a sustainable, ethical fashion brand Team: Join a small, collaborative team where your input matters Adventure: Occasional travel opportunities Ready To Join The Rosa Rugosa Team? We’re an equal opportunity employer committed to creating an inclusive, discrimination‑free workplace where everyone can thrive. If you’re passionate about clothing brands, enjoy variety in your work, and want to grow with a company that values ethics and excellence – we’d like to hear from you! Apply now and join us in building something meaningful. #J-18808-Ljbffr