Transform retail engagement at Indigo as the Director of Communications & Retail Experience. This full-time position is based in Toronto and focuses on strategic leadership in communications.In this permanent role, your leadership experience will be critical in establishing communication standards and driving customer-centric initiatives across retail. With a focus on employee engagement and satisfaction scores, you’ll collaborate with various departments to execute strategies that align with company goals. Your insights will be instrumental in enhancing both customer and employee experiences.Key Responsibilities:• Drive strategic communications and experience initiatives• Ensure consistent messaging across internal platforms• Elevate customer experience through effective strategies• Develop internal event content and engagement• Maintain feedback loops with retail staffRequirements:• Over 10 years in leadership roles in retail• Experience in communications or related fields• Strong skills in Microsoft Office Suite• Collaborative mindset with innovative thinking• Bilingual abilities in English and French are an advantageLead impactful communications strategies to enhance retail experiences at Indigo.#J-18808-Ljbffr
Director Of Communications & Retail Experience
INDIGO BOOKS & MUSIC
toronto, toronto
Published 20 days ago
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