About the Agency Base Coat Marketing is a results-driven full-service marketing agency servingResidential Painting, Commercial Painting, and Concrete Coating companies . Our team of “Base Coat Brainiacs” combines creativity, data, and strategy to deliver measurable results for long-term clients, specializing inWebsite Design, SEO, Google Ads, Social Ads, Email Marketing , and more.About the Role We’re looking for amotivated, experienced Director of Operationsto oversee, scale, and optimize agency operations. This role is key to growing the business, managing a remote team of20–30 specialists , and building scalable systems. Strong candidates have led marketing agency operations, scaled revenue from$2M to $5M+ , and thrive in remote leadership. This is afull-time remote rolewith opportunities to grow into aCOO position .QualificationsProven operations leadership in a marketing agency, scaling from $2M → $5M+ revenue.Managed cross-departmental teams (SEO, Paid Ads, Web, Media) remotely.Strong financial acumen: budgeting, forecasting, margins, and strategic decision-making.Experience building/refining SOPs, implementing EOS or similar frameworks.Skilled in KPI tracking (SEO, ads ROI, gross margins, labor efficiency, client churn).Bachelor’s in Business/Operations/Marketing preferred; EOS or Project Management certifications a plus.Proficiency with ClickUp, GoHighLevel, Zapier, and KPI dashboards.Excellent communicator, motivating and holding teams accountable, balancing strategy and execution.Key ResponsibilitiesLead and optimizedaily operationsacross SEO, Paid Ads, Web, and Media teams.Define, track, and reportKPIsto align performance with company growth goals.Build, refine, and enforceSOPsfor efficiency and scalability.Managebudgets, forecasts, and margins .Recruit, coach, and hold accountable a remote team of 20–30 employees.Collaborate with leadership to balance long-term strategy with daily execution.Overseeclient performance strategiesfor painting and concrete coating industries.Identify bottlenecks, implement solutions, and drivecontinuous improvement .Foster a culture ofownership, accountability, and high performance .Path toCOO roleand major growth opportunities.Salary increases + performance-based bonuses.10 PTO days (increasing yearly, capped at 20) + 10 U.S. paid holidays.Half-day Fridays (12pm ET).80% U.S. medical insurance coverage.Access to consultants and training support on demand.100% remotewith occasional travel (1–3x/year).You’re not a fit for this role ifYou haven’t worked at amarketing agency .You don’t have a track record ofscalingcompanies.Hiring Process Our hiring process is made up of 3 parts, so please be aware that you will need to dedicate time for a questionnaire and two 1-on-1 interviews.#J-18808-Ljbffr