Lead the front office to create exceptional guest interactions as a Front Office Manager. Ensure smooth operations, excellent service, and a motivating team environment.You will be responsible for overseeing front desk operations, focusing on customer satisfaction and staff management. This leadership role involves resolving guest complaints, maintaining communication across departments, and managing HR functions effectively. You'll also champion health and safety initiatives and promote a positive workplace culture.Key Responsibilities:• Lead front desk operations and guest services• Address customer concerns efficiently• Hire, train, and develop hospitality staff• Create staff schedules compliant with occupancy needs• Oversee health and safety compliance and initiativesRequirements:• High School diploma or equivalent educational background• Familiarity with property management software is advantageous• Strong verbal and written communication abilities• Basic computational and computer skills necessary• Flexibility to work nights, weekends, and holidaysBring your dedication to service and leadership skills to enhance the overall guest experience in a thriving resort environment.#J-18808-Ljbffr
Proactive Front Office Manager Creating Memorable Guest Interactions
HOTEL EQUITIES
canmore, canmore
Published 27 days ago
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