We are seeking a hands‑on, people‑focused Director of Quality to lead our organization in delivering world‑class products with the reliability, consistency, and performance our customers depend on. This role is ideal for a quality leader who thrives on being visible in operations, coaching teams in real time, driving accountability, and building strong cross‑functional partnerships. You will lead the company’s quality strategy while remaining deeply connected to daily execution — from solving production challenges on the floor to mentoring leaders, strengthening systems, and championing a culture of continuous improvement.As the senior quality leader for the business, you will work closely with Operations, Engineering, Supply Chain, Sales, and Customer Service to ensure quality is embedded throughout the product lifecycle — from design and launch through manufacturing and delivery.Quality Strategy & Operational LeadershipDevelop and execute a comprehensive quality strategy aligned with business objectives, customer expectations, and operational prioritiesLead the organization in delivering high‑quality, reliable products in the most cost‑effective and efficient manner possibleEstablish, maintain, and continuously improve the Quality Management System (QMS) to ensure compliance with industry standards, customer requirements, and regulatory expectationsProvide visible, hands‑on leadership within manufacturing and operational environments, supporting teams directly on the production floorDrive a proactive quality culture focused on accountability, continuous improvement, problem solving, and customer satisfactionPartner closely with leaders across Engineering, Manufacturing, Supply Chain, Customer Service, and Operations to resolve quality concerns and improve processesTeam Leadership & People DevelopmentLead, coach, and mentor a team of quality professionals, building a high‑performing and engaged quality organizationProvide day‑to‑day leadership, direction, prioritization, and support for quality assurance personnelDevelop team capabilities through coaching, training, performance management, and succession planningFoster a collaborative, solutions‑oriented environment that encourages ownership, learning, and continuous developmentDesign and implement Quality Assurance training programs for key operational and technical personnelQuality Systems & Continuous ImprovementMaintain and improve the company Quality Management System, Quality Manual, SOPs, standards, records, and associated documentationOversee document control processes for new and revised quality documentationDefine and monitor key performance indicators (KPIs) to measure quality performance and drive corrective actionsLead corrective and preventive action activities (CAPA/CAR/PAR), root cause investigations, and continuous improvement initiativesChampion Lean Manufacturing, Six Sigma, DMAIC, validation activities, risk management, and operational improvement programsSupport product traceability, final product disposition, document review/release functions, and labeling processesAudits, Compliance & Supplier QualityLead internal audits, compliance inspections, and quality assessments to ensure adherence to regulatory and internal standardsSupport customer audits, external regulatory inspections, and certification activitiesGenerate audit reports, corrective action plans, and recommendations for improvementConduct supplier and contract manufacturer audits and follow through on corrective action requirementsEnsure compliance with applicable standards including ISO, AS, FDA, cGMP, and customer‑specific requirementsQualificationsBachelor’s degree in Engineering, Quality Management, or a related field; advanced degree considered an assetMinimum 8–10 years of progressive quality leadership experience within a manufacturing environment, preferably within electronics or other high‑reliability industriesDemonstrated success leading quality teams while remaining actively engaged in operational execution and continuous improvement activitiesStrong knowledge of quality management systems, methodologies, and tools including Lean Manufacturing, Six Sigma, and DMAICExperience implementing and maintaining ISO 9001 certification; AS9100 and/or ISO 13485 experience strongly preferredProven ability to lead cross‑functional initiatives and influence organizational changeStrong analytical, investigative, and problem‑solving capabilities with exceptional attention to detailExcellent interpersonal and communication skills with the ability to build credibility and relationships at all levels of the organizationExperience with quality management software and ERP systemsPreferred ExperienceCommunications, defense, medical device, or other highly regulated/high‑reliability manufacturing industriesRegulatory environments involving ISO, AS9100, ISO 13485, FDA, or cGMP requirementsLeading organizational quality transformation and continuous improvement initiativesSupplier quality management and external audit leadership#J-18808-Ljbffr