About the Role This position has a hybrid work arrangement, with an average of 1 day on‑site per month. The Atlassian Administrator will manage ATB’s suite of Atlassian Enterprise tools, including Jira, Confluence, Jira Service Management, and Jira Product Discovery. Responsibilities Own the operational excellence of ATB’s entire Atlassian Enterprise suite as the primary system administrator. Drive system integrity through full‑cycle administration, including license management, robust troubleshooting, and project/scheme customization. Manage innovation by controlling the Jira Sandbox environment—scheduling PoCs, evaluating system impact, and delivering go/no‑go recommendations for new capabilities. Plan and execute all system updates, upgrades, and new integrations with clear communication across the organization. Serve as the central SME, providing expert escalation support to distributed Jira Administrators and mentoring users. Build capability by developing and delivering training programs for users and strategic internal partners. Optimize the technology landscape by supporting the rationalization of duplicative tooling and implementing established best practices and standards. Partner with the IT Owner to fulfill strategic application governance and IT ownership responsibilities. Foster community and engagement by overseeing the “Atlassians @ ATB” chat room. Qualifications BA/BS in Computer Science, Information Technology, or related field (or equivalent professional experience). Deep expertise in administering Atlassian products: Jira, Jira Service Management, and Confluence—including projects, workflows, issue types, schemes, custom fields, and permissions. Solid understanding of Agile methodologies, DevOps practices, and ITSM frameworks such as ITIL. Familiarity with data reporting, visualization, and dashboarding tools. Strong critical‑thinking and problem‑solving skills to recognize and resolve complex issues. Ability to contribute to stakeholder and relationship management and influence stakeholders. 3+ years of direct hands‑on experience as an Atlassian or Jira Administrator. ServiceNow knowledge and experience with integrating or working with both tools is an asset. EEO Statement We encourage candidates from all work backgrounds, equity‑seeking communities, and experience levels to apply. We are committed to building a workforce reflective of our communities and to advancing Truth and Reconciliation in partnership with Indigenous Relations programs. #J-18808-Ljbffr