Who We Are; What We Do; Where We’re Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you!Role Overview We’re looking for a Senior Business Analyst who thrives at the intersection of business and technology. In this role, you’ll partner closely with stakeholders across Marketing, Sales, Operations, and Technology to translate business needs into clear, actionable requirements that drive scalable solutions. You’ll play a key role in improving processes, enabling data-driven decisions, and ensuring successful delivery of system enhancements across our enterprise application landscape.What You’ll DoPartner with business stakeholders to understand objectives, pain points, and opportunities for improvementUnderstand systems to guide solutions and perform configuration when neededElicit, document, and validate business and functional requirementsApply analytical, problem-solving, and critical-thinking skills to analyze current‑state processes and design optimized future‑state workflowsPresent ideas and influence business decisions to both technical and non-technical audiencesTranslate requirements into user stories, process flows, and acceptance criteriaEnsure solutions align with business strategy, data integrity, and compliance requirementsSupport UAT planning and execution, including test case development and defect triageSupport system implementations, enhancements, and integrationsManage multiple initiatives with a range of stakeholders in a fast-paced, ever‑evolving environmentBecome a process expert and source of leadership for supported business unitsWhat We’re Looking ForBachelor’s degree or diploma in a relevant field5+ years of experience improving and implementing business processes/systems3+ years of experience administering SalesforcePrior experience working in an Agile environmentPrior experience in a high‑growth technology settingNice To Have SkillsMarketing experience an assetMarketing Cloud and Service Cloud experience an assetFamiliarity with ON24, LeanData, Demandbase, Zapier, CVENT, Drift, Salesloft, Qualified an assetSalesforce certifications an assetCompensation & Benefits Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job‑related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (i.e. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).$93,800 - $110,000 (CDN) a yearPosition Type: Current VacancyGenerous time off policiesCompetitive compensationVolunteer opportunitiesReward and recognition programsEmployee committees & resource groupsHealthcare and retirement benefitsIndicators of Success We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”. It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have ‘been there, done that”. We want to be part of your development journey, and we’ll learn as much from you as you learn from us.How We Work At Magnet Forensics, we take a hybrid‑flexible approach to support your productivity and work‑life balance. If you’re within a comfortable travel distance to one of our offices, you’ll occasionally join us in person. How often you’ll come in depends on your department and team needs, typically ranging from weekly to monthly. These in‑person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team’s goals.We’re excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best!The Most Important Thing We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences: CARE – We care about each other and our mission to make a difference in the world. OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect. DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work. Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.Equal Opportunity Employer and Accommodations Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact (email protected) should you require any accommodations.Background Check All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment.US Applicants Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Recruitment Privacy Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.#J-18808-Ljbffr