CUSTOMER EXPERIENCE SPECIALIST Want to join a winning team passionate about cars?We’re looking for an enthusiastic Customer Experience Specialist who loves interacting with people and wants to make a difference in every interaction!Your day-to-day with us Prepare customer files and ensure everything is ready for deliveryConfirming appointments and ensuring impeccable follow-upDelivering vehicles (new and used) and explaining all features and technologiesIntroducing the after-sales service department and scheduling the first service appointmentFollowing up on financial products and accessoriesAnswering customer questions and ensuring they leave 100% satisfiedHandle vehicle registration with the SAAQ and collect final feesFollow up on customer satisfaction after deliveryWhat we’re looking for Someone passionate about customer serviceEnjoy building genuine connections with customers, both over the phone and in personBe organized, meticulous, and detail-orientedExperience in the automotive industry is a plus, but not requiredWant to join a young, dynamic, and motivated teamWhy join us? Permanent position, Monday through Friday - no weekends Annual salary of $60,000 and up, including bonusesPleasant and dynamic work environmentGroup insurance and pension planA welcoming and passionate team where your expertise and personality are valuedA rapidly growing company, proudly in business for 64 years with 17 dealershipsOpportunities for advancement for those who want to go furtherWe welcome applicants from all backgrounds, with or without direct experience in the automotive industry.If you enjoy interacting with people and want to provide an unforgettable customer experience, you’ve come to the right place!