Marketing Tech Solutions Partner reports to the VP, Marketing Technology Solutions. Primary responsibilities include managing all customer initiatives, focusing on customer account management within the marketing technology solutions space. Responsibilities Review operator documentation with Sales, verify contract deliverables, and translate to product delivery plans. Initiate, plan, execute, monitor, control, and close new product delivery and addition projects at client sites. Schedule product delivery, including resource requirements, allocation, and responsibilities. Own overall relationships with assigned clients to increase adoption, expand use cases, and ensure retention and satisfaction. Build and maintain successful customer relationships and communications through meetings, presentations, and teleconferences. Work with Product Deployment, Marketing, and Clients to assist with cooperative promotions or trigger‑based offers and communicate results. Track and manage resolution of outstanding issues or requirements. Administer onboarding forms for all new customers. Follow up on issues by engaging appropriate internal departments. Support development of specific plans to ensure revenue growth and quota. Perform other duties as required by the VP, Marketing Technology Solutions or their designate. Qualifications Proven experience in account/relationship management, business development or client‑facing role. Successful track record of implementing projects in a software or systems environment; international implementation experience is an asset. Experience working with multi‑geographical customers, providing timely support remotely and in‑person. Ability to manage multiple client accounts and projects simultaneously in a deadline‑oriented environment. Project management experience; technical background preferred. Polished, professional image and excellent oral, written, and interpersonal communication skills. Detail oriented and analytical. Excellent organization, presentation and communication skills. Previous experience with technology products, mobile, digital products, online marketing, or content management preferred. Previous experience in marketing, casino operations or equivalent is an asset. Accredited education in Business Administration, Business Marketing, or similar fields (or equivalent experience) in business‑related discipline is required. Proficient in Microsoft Office Word, Excel and PowerPoint. Ability to travel is required. Benefits Competitive salaries, paid time off, Health Benefits (including medical, vision, dental, EAP, etc.), and a range of additional perks. Equal‑Opportunity Employer NRT is an equal‑opportunity employer and does not discriminate against applicants on the basis of race, color, religion, sex, sexual orientation, national origin, disability, or any other status protected by law. Accommodations are available on request. #J-18808-Ljbffr