Become a Remote Bilingual Customer Support Agent at NTT DATA. This full-time role emphasizes empathy and effective communication with customers in both English and French.At NTT DATA, we believe our people are our greatest asset. As a Bilingual Customer Service Representative, you will address inquiries and resolve complaints, ensuring a positive experience for every customer. This position allows you to interact with diverse teams and contribute meaningfully to our clients.Key Responsibilities:• Provide first-class service by understanding customer needs• Respond professionally to inquiries and complaints• Keep detailed records of customer interactions• Stay informed on product details and services• Follow confidentiality and compliance protocolsRequirements:• Excellent written and verbal communication in both languages• Customer service experience preferred• Strong typing and grammar skills• Ability to work in a remote setup• Commitment to professionalism and customer satisfactionTake the next step in your career and make an impact with NTT DATA's client-focused team!#J-18808-Ljbffr
Remote Bilingual Customer Support Agent
NTT AMERICA, INC.
calgary, calgary
Published 22 days ago
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