Become a key player at RB Global as a Bilingual Collections Account Manager in Burnaby, BC, thriving in a hybrid work setting. Engage in the collections process and improve customer interactions.RB Global offers this unique opportunity seeking a seasoned Collections Account Manager with five years of relevant experience. You'll focus on early-stage collections, manage account priorities, and analyze processes for improvements. Strong communication is essential, as you will negotiate payment timelines and ensure resolutions for outstanding accounts.Key Responsibilities: • Conduct early-stage collections for commercial and consumer portfolios • Prioritize accounts based on strategies for collection • Identify process gaps and suggest actionable improvements • Develop solutions for resolving payment issues and defaults • Report collection results using both qualitative and quantitative methodsRequirements: • 5 years in collections, particularly in financial roles • Self-motivated with a knack for improving processes • Exceptional communication and writing abilities • Proficient in questioning and problem-solving techniques • Previous experience with financial institutions preferredEnhance RB Global's collections strategies while utilizing your bilingual strengths in this pivotal role. #J-18808-Ljbffr
Expert Collections Account Manager - Bilingual
RITCHIE BROS. GROUP
burnaby, burnaby
Published 21 days ago
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