Marketing Statement A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world‑envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people. Primary Purpose Facilitates the process and organizational change for a business unit by defining needs and recommending technology solutions that deliver value to stakeholders through the discipline of Business Analysis. Ensures stakeholder requirements and solution options are conveyed in terms of impact, risk, cost and alignment to corporate priorities and objectives. Provides expertise to ensure appropriate technology is utilized to meet the business need. Key Accountabilities Aligns business requirements with the technology products and services currently provided by BTS, and also to recognize when a request is for something new, that we haven’t done before and there is no internal knowledge or expertise. Collaborates with business representatives to understand the business need and understand their processes and how technology could enable improvements and meet business objectives. Determines requirements of the business need and identify the value, impact, and risks to be addressed, and estimates the investment and effort needed to achieve the desired result. Develops business cases to support funding requests that validate the business need and clarify the alignment to strategic objectives and priorities. Document all requirements, research, findings and agreements, succinctly and clearly, without technical jargon and unnecessary complexity. Researches and maintains currency on technology products within the marketplace, as well as, maintains a deep understanding of the inventory of products available internally, in order to assess and identify the solution options that would satisfy the business needs. Collaborates with, and acts as the key bridging relationship resource among various business departments and technology specialists; provides process and planning expertise to business leaders; notifies management and key stakeholders in real‑time of important developments, potential problems and related information. Fosters and maintains relationships with internal BTS services providers and stakeholders to ensure knowledge is current and aligned with product and governance strategies. Support projects as needed, including engaging with project teams, developing project management deliverables and documentation, and collaborating with project stakeholders as needed throughout project lifecycles. Analyzes the requirements and current state of processes and technologies to identify the gaps that require further analysis through a funded Feasibility Study, and identify the skills that need to be recruited in order to understand and propose a remedy for the gap. Prepares and delivers professional presentations and business reports that support the processes that plan and deliver technology solutions. Qualifications EDUCATION AND EXPERIENCE: The requirements for this position are acquired through completion of a Bachelor degree in Business Administration or Computer Science, plus six (6) years of information technology and business analysis in a complex environment with enterprise systems, and multi‑stakeholder projects. Other Requirements Advanced communication skills, both written and oral Strong analytical and technical skills with the ability to provide advice, consultation and guidance to business leaders across the organization. Strong facilitation skills to present findings from analysis of business need to multiple stakeholders. Strong negotiation and interpersonal skills in a multi‑stakeholder environment Strong knowledge of current technology in the marketplace A solid working knowledge of enterprise systems and solutions Other Information Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions. Work Schedule 37.5 hours per week. This is a full‑time temporary position for 12 months. Work Designation Hybrid – this position offers the flexibility of working both on‑site and remotely within B.C. Rate of Pay The salary for this position ranges from $84,480 - $126,720 per annum. Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role. We aim to provide competitive pay that reflects your professional background and expertise. The Total Compensation Package, which includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan upon eligibility as well as other employment offerings will be discussed in detail as your application progresses. How to Apply Please click the 'Apply' button at the top right corner of the page or go to to apply for this position and view instructions on the process. INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on‑line. Posting Date: January 23, 2026Closing Date: Open until filledOnly those short listed will be contacted. Equal Employment Opportunity TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion. Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at #J-18808-Ljbffr