Downtown Toronto (Ryerson), Canada | Posted on 05/07/2026Position: Senior Software Developer – AWSLocation: Toronto, ONJob ID#: RQ11070Duration: 10 MonthsCompany: Symbiotic DigitalRole Overview The Senior Software Developer – AWS is responsible for designing, building, and supporting modern cloud‑based applications using Amazon Web Services. This role focuses on scalable, event‑driven architectures, contact center solutions, and AI‑powered capabilities while collaborating across technical and business teams.Key ResponsibilitiesDesign and implement cloud solutions using Amazon Connect, including contact flows, routing, agent experience, analytics, Contact Lens, and CTR dataDevelop AI‑powered capabilities using Amazon Q in Connect and Amazon Bedrock, such as agent assist, automation, and summarizationBuild scalable, event‑driven applications using serverless and/or microservices architectures (Lambda, API Gateway, DynamoDB, containers/EKS)Implement CI/CD pipelines and infrastructure as code using CDK, CloudFormation, or TerraformMonitor, troubleshoot, and optimize application performance, security, and reliabilityProduce technical documentation and solution designsConduct design walkthrough sessions with project teamsProvide post‑implementation support and resolve technical issuesReview, analyze, and modify installation scripts, including testing and debuggingCollaborate with IT professionals across the full Software Development Life Cycle (SDLC)Elicit and document requirements from business stakeholders and subject matter expertsQualificationsStrong AWS development and cloud architecture experienceHands‑on experience with Amazon ConnectExperience with Amazon Q in Connect and/or Amazon BedrockExperience with serverless and/or container‑based architecturesKnowledge of DevOps practices, cloud security, and monitoringExperience with structured development methodologiesStrong analytical, problem‑solving, and decision‑making skillsExcellent verbal, written, and interpersonal communication skillsAbility to meet deadlines and work effectively in a team environmentKnowledge of accessibility standards, including AODA#J-18808-Ljbffr