Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are currently seeking a Manager, Systems Engineering, Production to join our growing Engineering Team. This role is available to candidates across Canada. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum two days per week for our Anchor Days. What your team does At Clio we strive to be both human and high performing. For our Manager of Systems Engineering, this means collaborating across the engineering organization, empowering product development with the right systems and services to unlock velocity, fostering discussions about core efficiency or performance problems in our applications, and ultimately leading from the front to diagnose and solve problems in production. Day‑to‑day responsibilities Define the vision and support your team in designing and implementing the architecture to power new global capabilities for Clio's customers. Author, review, and ship infrastructure‑as‑code in Clio’s cloud environments. Enable product teams to self‑serve issues and reduce the time‑to‑resolve for production issues by smoothing friction points through automation and creating observability tooling. Directly supervise, mentor, and collaborate with individual contributors, building cross‑functional relationships across the engineering organization. Partner with Clio’s product development teams to ensure all products meet a high bar for security, performance, reliability, availability and change velocity. Work closely with the recruiting/people team to actively recruit and hire top talent to support Clio’s ambitious growth plans for the infrastructure and development teams. What you may have Demonstrated success in people leadership in systems engineering, particularly in large‑scale SaaS products. Competency in at least one software development language. Deep experience designing, deploying, and operating AWS infrastructure and managed services (RDS, EKS, Lambda) at scale. Diverse base of knowledge to help your team solve complex technical problems. A record of describing successful projects and lessons learned from failures. Ability to hire the best and brightest engineers in a fast‑paced job market, coach, develop, and retain talent, while staying engaged with technical work. Strong opinions that are weakly held, fostering that attitude in others. Commitment to honest, actionable feedback and reciprocal communication. Capacity to devise roadmaps while staying adaptable to change. Growth mindset for process improvement and new technologies, especially AI. Serious bonus points if you have Experience with Kubernetes (EKS) on AWS in production environments. Prior experience working with software teams building and shipping applications to the Cloud. Hands‑on experience with FinOps in the cloud infrastructure space. Benefits Competitive, equitable salary with top‑tier health, dental, and vision insurance. Hybrid work environment; local Clions (Vancouver, Calgary, Toronto, Dublin, and Sydney) expected in office min. twice per week. Flexible time‑off policy with an encouraged 20 days off per year. RRSP matching and RESP contribution. Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years. $2000 annual counseling benefit. Diversity, Inclusion, Belonging, and Equity (DIBE) & Accessibility Our team shows up as their authentic selves and is united by our mission. We are dedicated to diversity, equity, and inclusion. We pride ourselves on building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We are committed to equal employment and encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process; let us know if you require any assistance. Equal Employment Opportunity Clio is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We only communicate with candidates through official @clio.com email addresses. #J-18808-Ljbffr