A reputable company focused on protecting organizations from sophisticated email attacks like phishing, business email compromise, and account takeovers is seeking a well‑roundedAI Solution Engineerto join their technology team. Thisfull‑time, remote roleis open to candidates living in theUnited States and Canada , offering exceptional flexibility. In this high‑impact position, you will serve as a key contributor to the technical development of AI‑powered tools and platforms—designing, building, and deploying solutions that transform how teams operate. You’ll be hands‑on with coding, system integration, and model implementation, while also deeply involved with stakeholders to identify high‑impact opportunities for AI adoption. This is a high‑velocity, high‑visibility role for someone who is customer‑obsessed, technologically fluent, and highly motivated to drive measurable outcomes with AI. Who You Are: A Customer‑Obsessed, Impact‑Driven EngineerYou’re an engineer with a passion for building impactful, real‑world solutions, thriving at the intersection of technology, communication, and innovation. You’re comfortable working across both technical and non‑technical domains, bringing fantastic communication skills and a systems‑thinking mindset to every challenge. You have hands‑on experience with AI tools, development frameworks, APIs, and automation, and you’re always exploring emerging technologies with curiosity and enthusiasm. From ideation to production, you’re confident architecting and implementing end‑to‑end AI solutions that solve real business problems. You navigate ambiguity with ease, translating complex requirements into elegant, scalable systems, and you take pride in helping others adopt new tools through training and support. A proactive teammate, you can take ownership of your work, iterate quickly, and know when progress today is more valuable than perfection tomorrow. Detail‑oriented but never losing sight of the bigger picture, you balance technical excellence with business impact—always focused on solutions that truly matter. What You Will Do: Accelerating Business Functions with AIIn this role, you’ll be instrumental in designing and implementing AI tools, workflows, and integrations that directly empower key business functions. Your responsibilities will bridge technical development with strategic enablement and continuous optimization of AI solutions. Design and Implement AI Tools, Workflows, and Integrations:You’lldesign and implement custom AI tools, workflows, and integrationsspecifically tailored to empower key business functions like Sales, Marketing, and Customer Success. This involves creating new software solutions, configuring existing platforms, and ensuring seamless data flow between AI models and business applications to drive efficiency and impact. Engage Directly with Stakeholders:You’llengage directly with stakeholdersfrom various business units to assess their needs, understand their processes, and map AI capabilities to real process improvements. This collaborative approach ensures that AI solutions are designed to solve genuine business challenges and deliver measurable value. Hands‑on Development and Deployment of AI Tools:Whether building custom solutions or leveraging third‑party platforms, you’ll behands‑on in developing and deploying AI toolsthat drive efficiency and impact. This includes writing code, configuring tools, integrating APIs, and optimizing tool usage to ensure AI models are effectively operationalized within business workflows. Collaborate Across Internal Teams:You’ll foster strong relationships andcollaborate across internal teams , including AI/ML engineering, IT operations, and data teams. This ensures that AI solutions are designed to be secure, scalable, and compliant with organizational standards, facilitating seamless integration into the existing technology landscape. Support Enablement Efforts with Documentation and Best Practices:You’ll play a crucial role in supportingenablement effortsbycreating comprehensive documentation and best practicesfor AI tool usage. This material will support broader adoption across the organization, empowering users to leverage AI effectively and confidently in their daily work. Monitor Usage Metrics and Iterate Based on Insights:You’ll continuouslymonitor usage metricsfor deployed AI tools and solutions. This involves collecting data on adoption rates, performance, and user engagement. You’ll theniterate based on these insights , making data‑driven improvements to optimize tool effectiveness and ensure they continue to meet evolving business needs. Stay Up to Date with Emerging AI Platforms:You’ll proactivelystay up to date with emerging AI platformsand diligentlyevaluate their fit for the business . This commitment to continuous learning ensures that the organization remains at the forefront of AI innovation, exploring new technologies that can further enhance operational capabilities. Must Haves: Your Core Skills for AI Solution EngineeringTo excel as an AI Solution Engineer, you’ll need a strong foundation in technical solution development, expertise in AI/ML libraries, and the ability to translate business needs into AI‑driven outcomes. Experience in Technical Solution Development:You must possess3–4 years of verifiable experience in technical solution development, AI/ML applications, or IT systems enablement . This background demonstrates your practical ability to build and deploy technology solutions in a professional environment.A Master’s degree in Machine Learning, AI, or a related field may substitute for some experience.Python Proficiency with AI/ML Frameworks:You must beproficient in Pythonand have hands‑onexperience using AI/ML libraries and frameworks . This includes familiarity withLangChain(for LLM application development),Hugging Face(for pre‑trained models),Transformers(for NLP),Scikit‑learn(for classical ML),TensorFlow , andPyTorch . This expertise is fundamental to building advanced AI solutions. Translating Business Requirements into AI Projects:You are skilled attranslating complex business requirements into actionable technical solutions , with a proven ability to deliver AI projects from initial ideation through to successful production deployment. Hands‑on Experience with AI Tool Deployment:You have directhands‑on experience configuring and deploying AI toolsthrough various methods, includingAPIs, SDKs, or SaaS platforms . Ability to Assess Business Challenges and Recommend AI Solutions:You possess the strongability to assess business challengesand effectivelyrecommend AI‑driven solutionsthat provide measurable value. Experience with LLM APIs and AI Platforms:You have practicalexperience with LLM (Large Language Model) APIs(e.g., OpenAI) and familiarity with prominentAI platformslikeGoogle AI Studio, AWS Bedrock , or other similar AI platforms. Fantastic Communication and Documentation Skills:You possessfantastic communication skills , both verbal and written, essential for user training and effective stakeholder interaction. Your ability to create clear documentation is crucial for enabling broader AI adoption. Experience Collaborating with Various Teams:You have provenexperience in collaborating with various teams , such as marketing and business operations. Working Knowledge of AI Privacy, Security, and Compliance:You bring a solidworking knowledge of data privacy, security, and compliance best practices in AI implementation . Nice to Have: Enhancing Your AI Solution Engineering ProfileHigh‑Growth or Startup Environment Experience:Experience working in ahigh‑growth or startup environmentis a plus. AI Chatbots, Copilots, or Automation Tools Deployment:Prior experiencedeploying AI chatbots, copilots, or automation toolsto support various business functions would be highly beneficial. Modern Data Stacks Familiarity:Familiarity withmodern data stacks(e.g., dbt, Snowflake, Databricks) and an understanding of how AI connects to data workflows would be a valuable asset. Prompt Engineering Experience:Experience withprompt engineering and prompt optimizationfor generative AI tools is a plus. IT Service Management/Agile Project Management Familiarity:Exposure toIT service management or agile project management practiceswould be beneficial. MLOps Practices Familiarity:Familiarity withMLOps practices(e.g., Docker, Git, CI/CD, monitoring) would be a plus. Certain roles are eligible for abonus ,restricted stock units (RSUs) , and comprehensive benefits. The base salary range for this position is$114,800—$135,000 USD . Are you ready to design, build, and deploy AI solutions that transform how teams operate?#J-18808-Ljbffr