Responsibilities As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interacting with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunitiesHelp customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create valuePartner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referralsResponsible for achieving personal sales goalsMaintain company merchandising standards, including current pricingSupport asset protection procedures and privacy standardsStay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)Effectively resolve customer concerns and escalates to management when appropriateQualifications3 months to 1 year of wireless sales or sales experienceCustomer focus and service orientationDemonstrates strong selling abilityDemonstrates ability to coach othersCapacity to communicate with clients effectively using a variety of mediumsAbility to plan, organize and prioritize efficiently to effectively handle daily responsibilities and serve our customersTechnology savvyCuriousApproachablePassionateProblem solverBenefitsAssociate discountHealth and Dental benefitsRRSP/DPSPPerformance bonusesLearning & Development programsAnd more...#J-18808-Ljbffr