The opportunity The Tax Resource Management (RM) Leader is a member of the Tax operations team and the Canadian RM executive team, supporting the RM strategy to effectively deploy client‑serving professionals contributing to their development, inclusive deployment, and comprehensive project staffing of Tax engagements within Canada. This position will direct and manage the Tax RM team and requires building strong trust relationships with multiple stakeholders and leaders to successfully execute all aspects of this role. Reports to Canadian RM Leader.Your key responsibilitiesOversees the deployment of all Tax resources, aligning resources with strategic plans, analyzing operational results and promoting the experiences and development of staff while adhering to all risk management guidelinesLeads the annual planning process for RM contributions to financial plan and for annual staff planning. Provides pertinent resource planning details and analyses to assist in the development of Annual Fiscal Plan and to support business decisions. Ensures that annual staff planning is done timely and accurately, leading the team and the practice through this processProvides timely and accurate RM data to support the ongoing forecast/outlook process by analyzing comparisons between forecast/scheduling tools/actual; monitors ability to achieve plan hours and utilization and assists in managing headcount based on client needs and available hoursReview and be accountable for timely resolution of open staffing needsUnderstands, monitors and is accountable for execution of all RM‑related Quality Controls in collaboration with Leadership. RM Quality Liaison and local RM’sAct as a point of escalation for RM issues requiring senior leadership involvementActively understand and support Resource Management enablers including current and future staffing tools; practitioner profiles and reporting toolsLead the implementation of EY’s global next‑gen staffing software in Canada Tax, including developing processes fit for Tax Canada, leading a team responsible for change management activities across the practice, training and all launch‑to‑BAU activitiesLiaise with Operations, Finance and Talent functions to reconcile resourcing needs with individual engagement budgets and overall workforce/headcount planning initiatives. Manage the performance management process cycles for Tax RM teamDevelop and lead the Tax RM team, providing clear and strong leadership to RM team members enabling coaching, counseling, and promoting continuous developmentNetwork with peers across Global Tax RM to share resources and best practicesDevelops, implements and monitors policies and procedures as it relates to Tax Resource management activities and identify ways to improve RM processesSkills and attributes for success10 years of Resource Management or related experience in a professional services firm and/or consulting firm (experience in a Tax practice preferred)Strong track record as a trusted advisor to LeadershipExperience managing large scale technological and process changesStrong written and verbal communication skillsStrong analytical and problem‑solving skillsFlexible in managing dynamic and competing prioritiesAbility to influence at all levels without authorityStrong client‑service mindsetWhat we offer$5,000 per year for mental health support benefitsThis job posting relates to an existing vacancy within our organization.#J-18808-Ljbffr