As a Systems Operations Specialist reporting to Director, Delivery Management, you'll play a critical role in maintaining the technical operations that power Nasdaq's global platforms and services, ensuring seamless 24/7 application support and operational excellence for clients worldwide. You'll thrive in this position if you're proactive, detail-oriented, and bring a passion for automation and continuous improvement to a fast-paced, high-impact environment. Key Responsibilities Lead technical operations and application support for Nasdaq's global services, managing incidents and ensuring 24/7 system reliability. Design, plan, and deploy changes to existing systems, implementing solutions that enhance testing, deployment, and operational processes. Manage and resolve incidents for internal and external customers, ensuring rapid response and effective problem-solving. Maintain operational documentation and procedures, supporting seamless second-line operations and knowledge transfer. Drive automation and process improvements across CI/CD pipelines, system deployments, and operational workflows. Required Qualifications Bachelor's degree in Computer Science, Information Systems, or equivalent practical experience. 3+ years of experience in DevOps, System Administration, Application Operations, or related technical areas. Strong expertise in AWS services and cloud architecture, with hands-on experience in Linux/Unix environments. Proven ability to design and implement CI/CD pipelines using tools such as Git/GitLab, Terraform, and Kubernetes (EKS/EKS-A). Excellent communication skills in written and spoken English, with experience collaborating across global teams. Preferred Qualifications AWS certifications (e.g., Solutions Architect, SysOps Administrator). Experience with scripting and automation to optimize operational efficiency. Familiarity with 24/7 operations in capital markets, fintech, or regulated industries. This position will be located in Toronto and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates. Come as You Are Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. What We Offer We’re proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq’s overall success. The base pay range for this role is $84,000 - $115,000. In addition to base salary, Nasdaq provides a generous annual bonus/commission (short-term incentive), and equity (long-term incentive), comprehensive benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands. #J-18808-Ljbffr