Overview ADP is hiring a WorkForce Suite, Sr. Implementation Consultant. You will work to deliver our WorkForce Suite (Time, Absence, Scheduling, Integrations, etc.) configured to meet clients’ business needs and challenges. To thrive, you will work with project teams to ensure our product suite is configured to client requirements and delivered successfully. A Senior (Technical) Implementation Consultant performs configuration, mapping, debugging, testing, and troubleshooting, and develops skills in consulting, leadership, client relationships, and product knowledge through training and certifications. Our culture emphasizes clear communication, professionalism, and inclusion. We value a balanced pace and a collaborative environment. Ready to #MakeYourMark? Apply now! To learn more about careers in Implementation at ADP, visit: Jobs.adp.ca What you’ll do Responsibilities Configuration of the WorkForce Suite (Time, Absence, Scheduling, Integrations, etc.) according to the client’s business requirements using various tools including scripting and logic. Lead and participate in business requirements gathering and refinement with the client through meetings and client workshops. Create and maintain BRD, use cases, and process diagrams. Understand WorkForce Suite product configuration requirements (naming conventions, impact on the database, customizing templates, troubleshooting settings, proper sequence of product settings and implementation). Analyze existing systems, interface requirements, and business processes; incorporate new processes, tools, and approaches when recommending and implementing the solution. Understand project scope and implementation approach; identify and escalate out-of-scope requirements to key stakeholders. Guide complex issues including administrative and configuration challenges; communicate roadblocks and seek guidance in a timely manner. Create complex formulas leveraging mathematical and/or programming skills. Perform unit and system testing of the configured application and ensure test cases pass as described by requirements. Deliver an exceptional onboarding experience for each product or service implementation; help clients develop the skills and confidence to use our products through expertise and relationship-building. Manage multiple projects simultaneously, ensuring timely delivery, quality, and customer satisfaction; identify and prioritize tasks, allocate resources, and track progress against milestones. What You Can Expect On a Typical Day As above in responsibilities. Requirements Post-secondary education or related business experience. IT certification or technical background. 4-6 years of experience in WorkForce Management software implementations. Minimum 3-5 years experience with programming language, preferably JavaScript and/or SQL. Experience implementing or training on a packaged software system or highly complex internally developed application. Intermediate to advanced Microsoft Office skills with emphasis on Excel. Understand waterfall and agile methodologies, frameworks, and practices in a services delivery role. Ability to work on multiple time-sensitive projects and follow-up items simultaneously. Familiarity with report writers such as Crystal Reports, Cognos, Actuate, etc. Ability to travel up to 5-10%. Preferred Qualifications Strong comprehension of Workforce Software implementation principles and lifecycles. Demonstrates technical aptitude to learn quickly and adapt to new circumstances. Aptitude to work on a dynamic, client-focused team and establish excellent working relationships. Familiarity with or background in time and labour management. Experience providing application support for complex software systems. Note for Quebec candidates: French is required for roles based in Quebec; English is also required due to global nature of business. Benefits and Why You’ll Love Working Here Focus on mental health and well-being; support for well-being and a healthy work environment. Opportunity to contribute to meaningful community impact. Continuous training and development opportunities and a tuition reimbursement program. Collaborative problem-solving and opportunities to shape the future of work. Work-life balance and flexibility. Global opportunities and diverse networking through company-wide communities. What are you waiting for? Apply today! Jobs.adp.ca Legal and Compliance Notes ADP is an equal opportunity employer; we value diversity and inclusion in the workplace. See our Diversity, Equity, Inclusion, and Equal Employment Opportunity statements for details. Ethics and compliance: ADP upholds high ethical standards. Learn more about our culture and values at Salary and benefits: Base salary ranges vary by location and experience. The posted compensation for this role is CAD $81,500.00 - CAD $130,200.00 per year, with additional compensation possibilities in some cases. Benefits include medical, dental, vision, life insurance, retirement savings, wellness program, disability coverage, charitable contributions match, holidays, personal days, vacation, and volunteer time off. This posting is for an existing vacancy; AI tools may be used in pre-screening. ADP – A little about ADP and our values: We are a global provider of cloud-based HCM solutions and services, committed to an inclusive, values-driven culture. #J-18808-Ljbffr