Join the forefront of technology as a Senior Technical Support Specialist. Provide exceptional support across a modern tech stack and enhance user experience in a rapidly growing environment.Your role will involve acting as the principal IT contact, delivering onsite and remote support effectively. With over 7 years of IT expertise, you’ll handle onboarding, manage hardware assets, and resolve user issues across diverse platforms. A focus on strong communication and troubleshooting will be essential in this pivotal position.Key Responsibilities:• Act as main IT contact for Calgary's office• Deliver remote support for all users• Manage onboarding and off-boarding processes• Ensure endpoint security and compliance• Maintain and track hardware and software assetsRequirements:• 7+ years in IT support or operations• Strong skills in Windows and macOS environments• Experience with MDM and RMM tools• Proficient in user lifecycle management• Comfortable using ticketing systems like ServiceNowMaximize your impact in an innovative tech landscape where your contributions shape user satisfaction and operational excellence.#J-18808-Ljbffr
Experienced Technical Support Specialist For Fast-Paced Technology
NESTO GROUP
calgary, calgary
Published 27 days ago
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