Zia.ai Inc ("Zia") offers a powerful AI extension, HumanFirst, for your chat platform. We are committed to protecting your privacy and security in accordance with applicable laws. This privacy policy explains how we collect, use, and disclose your personal information, and how you can access and correct it. By visiting our website at Services "), or contacting us, you agree to this privacy policy. This policy does not cover third-party websites, which are outside our control and liability. 1. Collection of Personal Information We collect various types of information through the Services, primarily to provide and improve our offerings, based on legitimate interests and your consent where appropriate. Information you provide when registering or contacting us, such as your name, email, phone, billing info, username, and password. Data related to your use of the Services, including messages, uploads, telemetry data, and device information. Information from social media when you interact with us via platforms like Facebook, depending on your privacy settings. 2. Use and Communication of Personal Information We restrict access to your information to employees who need it. We use your data to identify you, provide services, improve quality, resolve issues, communicate, and comply with legal requirements. We may share data with affiliates, service providers, law enforcement, or in case of business transfers, ensuring third parties comply with this policy. We may also share aggregated, anonymized data. 3. Retention of Personal Information Your data may be stored internationally, including in the US, under applicable laws. We implement safeguards but acknowledge no security is absolute. We retain personal data only as long as necessary for the purposes outlined and comply with legal obligations. 4. Rights Regarding Personal Information You can access and request corrections to your data by contacting us. Under GDPR, you may also withdraw consent, object to processing, request erasure or restriction, or data portability. For more details, visit the European Commission’s Data Protection page at 5. Children’s Privacy Our Services are not directed at children under 16, and we do not knowingly collect their personal data without parental consent. If we learn of such data collection, we will delete it. Parents can contact us to delete their child's information. 6. Updates We may update this policy periodically. Changes become effective upon posting. Continued use of our Services indicates acceptance of the updated policy. 7. Contact If you have concerns or requests regarding your data, contact our Privacy Officer at: Zia.ai Inc, 7345, rue Maynard, Montréal (Québec) H3R3B3, Canada, email: #J-18808-Ljbffr