Drive exceptional optical services as a Licensed Team Lead in a customer-focused retail setting. Ensure customers receive expert assistance and product knowledge tailored to their needs.This full-time role requires a valid state Opticianry license and solid retail experience. You will manage key processes that guarantee customer satisfaction while mentoring staff on optical technologies and best practices. Your role impacts both patient experiences and team development.Key Responsibilities:• Deliver exceptional customer service at all touchpoints• Assist customers with eyewear selection and guidance• Act as a responsible alternate key holder• Perform lens adjustments and repairs• Facilitate training for staff on products and lab processesRequirements:• Current state Opticianry license required• Strong retail experience in optical settings• Proficient in communication and interpersonal relations• Knowledge of optical theory and measurement techniques• Previous leadership experience highly valuedEmbrace your optical expertise to enhance the shopping experience and foster a team that thrives on delivering quality care.#J-18808-Ljbffr
Lead Optical Specialist Focused On Customer Satisfaction And Training
LENSCRAFTERS
mississauga, mississauga
Published 27 days ago
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