Become an Aircraft-on-Ground (AOG) Specialist for the A220 program, ensuring timely support for aviation needs. Collaborate with diverse teams to enhance efficiency and customer care in critical situations.You will coordinate return-to-service efforts for aircraft and serve as a primary contact for resolving AOG challenges. Your role involves managing client expectations, overseeing the resource availability network, and communicating support requirements to various departments. Identify gaps and trends while ensuring effective internal escalations for swift action.Key Responsibilities:• Coordinate and oversee AOG return-to-service efforts• Act as main point of contact for AOG processes• Manage case resolution database and client visibility• Identify improvement opportunities and gaps• Ensure timely resolutions for aircraft issuesRequirements:• Minimum 5 years aviation industry experience• Familiarity with airline operations and Airbus products• Strong leadership and communication abilities• Bilingual in French and English essential• Customer service-focused with problem-solving skillsBring your aviation expertise to this critical role and help ensure seamless resolutions for AOG situations across the globe.#J-18808-Ljbffr
A220 Aircraft Service Specialist
AIRBUS AIRCRAFT
montreal (administrative region), montreal (administrative region)
Published 27 days ago
Report job