Job Summary CMHA Ontario is seeking a Manager, Health Data and Analytics to strengthen data quality in the community mental health and addiction sector and improve the use and understanding of performance indicators and data. The role supports CMHA Ontario and its branches to more effectively collect and use data and measurement for quality improvement, performance management, and strategic planning, and establishes CMHA as a leader in measurement in the community MHA sector. Core Responsibilities Support performance measurement and data quality measures to enable capture of relevant and meaningful information for assessing quality in the community mental health and addiction sector. Develop and refine knowledge and expertise related to health care data at the system and provider levels for the sector in Ontario. Participate in the review, prioritization and development of indicators for the sector. Oversee and deliver support to CMHA branches to improve data quality and advance data culture. Prepare standardized reports for CMHA branches and CMHA Ontario that advance understanding of services delivered, populations served and system performance. Respond to branch requests for data and measurement support and provide customized supports based on needs. Identify and advance opportunities for common measurement, including the use of shared indicators and the adoption of standardized tools. Support analyses for research projects as required. Support the CMHA Ontario policy and communications teams in their data needs and in interpreting performance information. Operations and Administration Maintain documentation on work planning, status updates, decisions, actions and risks. Engage with the Mental Health and Addictions Centre of Excellence and other relevant Ontario Health and ministry departments to support advancement of performance, accountability and quality measurement and other data initiatives. Oversee completion of deliverables and risk management/mitigation activities. Prepare materials for reporting to leadership, the CMHA Ontario branch network and other stakeholders. Manage budget and expense tracking to ensure the program meets funding and reporting requirements. Attend team meetings; identify opportunities for collaboration and partnerships. Assist with the creation of communication materials that include statistics and performance information. Contribute to the development of funding requests for capital and base funding related to data and reporting infrastructure. People Management Supervise and mentor staff within the department on data, analytics and measurement. Provide coaching and performance management in relevant areas, supporting team members’ success and continuous development. Promote a culture of collaboration and continuous improvement and development within the team. Actively participate in recruitment, selection and talent management of employees, helping to manage vacancies and new positions. Skills & Experience Graduate degree in public health, epidemiology, health economics, health administration, health analytics or a related field. Data visualization and developing narrative and key messages based on data insights. Experience with data visualization software such as Power BI is an asset. Minimum of five years of experience in healthcare data analysis, performance measurement, data management or planning. Familiarity with provincial directions in healthcare reform, data and digital initiatives and quality improvement in Ontario. Familiarity with key concepts of mental health and addiction as well as social determinants of health is preferred. Demonstrated success in people management, including leading, building and motivating a strong team. Experience working in multi‑sectoral partnerships, liaising with non‑governmental organizations and government agencies, and knowledge of the public policy environment in Ontario is an asset. Statistical analysis and Microsoft Office software and applications, including Word, Access, PowerPoint and advanced Excel skills. Experience with business intelligence and data visualization platforms is strongly preferred. G license required. Behavioural Competencies Strong, independent work ethic and comfort working with teams and a diverse range of stakeholders. Superior verbal and written communication skills and strong interpersonal skills. Teamwork and collaboration. Organizational skills and time management. Strong communication and facilitation skills. Critical thinking and analysis. Strong interpersonal skills. Group facilitation skills is an asset. Salary Hiring Rate: This role pays between $90,000.00 and $94,000.00 per annum, based on a 35‑hour work week. The anticipated range will be determined based on skills, qualifications and experience. Benefits The successful candidate will be eligible for a comprehensive benefits package that includes pension through HOOPP; life, health and dental insurance; exclusive paid time‑off; and opportunities for professional development. Working Conditions This is a full‑time, regular permanent management position with standard office hours (currently 35 hours per week). The position is based in Toronto, Ontario and may require regular travel, including overnight stays. It is a desk job with extended periods of sitting, reading, interacting online via Teams, and working at the computer. The role involves moderate lifting and handling. Attendance at various meetings throughout the workday is required, and meetings may occur on short notice depending on circumstances. EEO Statement CMHA celebrates the value of a diverse workforce that brings professional and lived experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements for this role, we want to hear from you. Workplace and candidate accommodation is available at all stages of the recruitment and selection process upon request; please contact us at for accommodations. As a condition of employment, the successful candidate will be required to maintain and submit proof of full COVID‑19 vaccination. #J-18808-Ljbffr