Reporting to the Manager, HR Operations & Reporting, you will provide business and functional support of HR Operations, including problem resolution. In addition, you will be accountable for HCM data quality and integrity by ensuring master data is accurate, validated, and available. What you'll do: Manage daily Workday business process transactions, including corrections, cancels, and rescinds. Address and advance stale or stuck transactions and adjust employee-level records as needed. Handle "to do" and "review" steps within HR Core (e.g., ESS personal changes, Work Permit reviews). Manage unassigned tasks such as job change requests, role assignment requests, and creating new supervisory organizations. Provide Workday access requests for terminated employees where automation is not available. Manually process data updates in Workday as required, including PRO employee requests, the creation/termination of Board of Directors (BOD) and Contingent workers who require Workday access. Manage and process standardized Mass/Centralized Changes using Enterprise Integration Builder (EIB). This includes intake, assessing change impact, testing EIB (inclusions and exclusions), and implementation — covering reorganizations, cost center changes, location changes/cleanups, job abandonment terms, store realignments/closures, and DC work shift changes. Develop and implement alerts and notifications within the HCM Core space in Workday to transition from reactionary audits to proactive methods. Perform regular and standardized audits to ensure data integrity. Identify trends and opportunities to rectify ongoing data issues. Collaborate with the HR Reporting team for creating necessary audit reports. Continuously monitor and evaluate functionality to recommend enhancements that improve efficiency, effectiveness, and the employee experience. Review, action, and respond to Workday cases related to HR Operations (e.g., EIB, mass changes) through to case resolution. Create and process all employee lifecycle data in Workday (test environment) for test cases used by Technology/stakeholders. What you bring: Minimum 2–4 years of progressive experience in process/systems roles within an HR environment, specifically with Workday. Proficient in MS Office product suite with advanced Excel skills. Demonstrated ability to conduct detailed analysis with a high attention to detail, ensuring accuracy and precision in all tasks. Excellent communication skills (verbal and written) with individuals at all levels. Strong organizational and time management skills to meet deadlines independently. Collaborative team player who builds relationships easily across various stakeholder groups. Outcome-focused critical thinker with the ability to analyze and visualize ensuring continuous improvement. Excellent interpersonal skills with the ability to work effectively with HR and business partners. Maintain HR information with the highest level of discretion, ensuring confidentiality and privacy at all times. Compensation & Benefits: Our typical hiring range is between $53,000 and $88,000 per annum. Canadian Tire offers comprehensive benefits and retirement programs, performance incentives, continuing education programs, mental health benefits of $5,000 per year, career growth opportunities, product discounts, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. Minimum 2–4 years of progressive experience in HR process/systems roles with direct Workday experience; advanced Excel skills; strong analytical, communication, and organizational skills; high attention to detail; ability to maintain strict data confidentiality #J-18808-Ljbffr