What will you do:Deliver high-quality technical support for Warehouse Management Systems (WMS), resolving complex issues for internal and external stakeholders.Act as a technical liaison between support, development, and operations teams to ensure timely and effective issue resolution.Provide subject matter expertise on WMS functionality and integrations.Document case interactions and maintain accurate records in support tools.Communicate case status and updates to customers and management.Analyze and triage customer issues, performing technical research, and collaborating with cross-functional teams.Contribute to continuous improvement initiatives for WMS operations and support processes.Other job duties as assigned.#J-18808-Ljbffr
Senior Wms Support Analyst
RHENUS SE & CO. KG
kitchener, kitchener
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